Could Modular Living Be the Future of UK Housing?

Rising costs, limited supply and changing lifestyles are forcing the UK to rethink what “home” really means, and modular living is quickly moving from niche idea to serious business opportunity.

For years, the traditional housing model has struggled to keep pace. Property prices remain stubbornly high, rents continue climbing, and new-build developments can take years to move from planning approval to completion.

For buyers, renters, landowners and developers alike, frustration is growing.

The big question is no longer simply “How do we build more homes?” but “How do we build smarter ones?”

Across the UK, people are starting to challenge old assumptions. Do we really need bigger homes, or just better-designed spaces? Does every development need years of disruption and heavy infrastructure? And can modern living work beyond the limits of traditional bricks and mortar?

The answer, increasingly, looks like yes.

A new wave of design-led modular living is stepping into the spotlight, offering faster, more flexible alternatives to conventional construction.

Capsule Whales is one of the businesses helping drive that shift. The company develops compact modular capsule units designed for both residential and hospitality use, offering an approach that prioritises speed, flexibility and smart design over sheer size.

Unlike traditional housing developments, modular units can be delivered and installed far more quickly. Their smaller footprint and efficient layouts make them suitable for everything from private garden spaces and additional land use to boutique resorts, glamping sites and short-term rental investments.

This is particularly attractive at a time when tourism and hospitality are seeing rising demand for unique, design-focused accommodation, especially in natural and remote locations.

Founder Andrius Milašius believes the change is being driven by both practicality and mindset.

“There is a growing frustration with how slow and restrictive the traditional system can be,” he explained to That's Business. 

“At the same time, people are realising they don’t necessarily need more space, they need better, smarter and more flexible space.”

One of the biggest game changers is off-grid capability.

By combining modular units with renewable energy, battery storage, water generation, recycling systems and independent waste solutions, developers can create functional living spaces without relying heavily on existing infrastructure.

That opens up huge opportunities for underused land, eco-tourism projects and scalable housing concepts in locations once considered impractical.

For landowners, it also creates a fresh route to income generation, with faster deployment, phased expansion and lower upfront commitment than major construction projects.

As consumer demand shifts towards privacy, nature, experience and design, modular living is no longer just an interesting concept.

It is becoming a serious business model.

The future of housing may not be bigger.

It may simply be smarter.

http://www.capsulewhales.com

Stop Pricing the Wrong Jobs: How AI Is Helping Builders Bid Smarter

For many UK construction firms, tendering can feel a bit like buying a lottery ticket, except each ticket costs dozens of hours and a small fortune in staff time.

Now, Gurler Mae Group is hoping to change that with the launch of ConstructionKit, a new AI-powered pre-tender intelligence platform designed to help contractors work out whether a job's actually worth bidding for before they sink time into pricing it.

And frankly, it sounds like something the industry has needed for years.

ConstructionKit pulls together data from 417 local planning authority portals, alongside sources like Contracts Finder, Find a Tender, DEFRA ecology databases, Environment Agency flood risk records, and Historic England records.

In simple terms, it gives estimators and quantity surveyors a much clearer picture of a project before they even open the drawings.

Instead of blindly diving into a bid, the platform uses AI to assess commercial construction projects across England for risk, ecology concerns, funding visibility, and likely margin sensitivity.

That means contractors can quickly spot red flags early, before they’ve burned 60 hours of senior estimator time on something that was never likely to be profitable in the first place.

And that matters.

Industry figures suggest the average competitive tender win rate for UK contractors sits somewhere between one in eight and one in twelve. That is a lot of lost time, especially for SME contractors with turnovers between £2 million and £20 million, where every estimating hour counts.

Emre Gurler, founder of Gurler Mae Group and ConstructionKit, puts it bluntly.

He told That's Business: “The construction industry has had access to project data for years. But data alone does not solve the problem. Contractors do not need more projects to look at. They need to know which ones are worth bidding on.”

That’s the real issue.

More leads aren't the answer. Better decisions are.

ConstructionKit’s own analysis of over 310 commercial projects found only 41% had full planning consent, clean ecology surveys, and a clearly identifiable funding source.

The other 59%? Packed with risks many firms only uncover after they’ve already committed serious estimating resources.

That's not inefficiency, that's expensive guesswork.

The platform is available on subscription, starting from £199 per month, with a Commercial Founding Member rate of £349 per month.

Alongside the paid platform, the company has also launched three free resources for the sector: a Pre-Tender Bid Qualification Checklist, a monthly UK Pre-Tender Intelligence Report, and the Construction Scoreboard, a free diagnostic tool designed to help firms identify their biggest commercial bottleneck.

In a sector where margins are tight and wasted time is expensive, bidding smarter may be far more valuable than simply bidding more.

To learn more visit getconstructionkit.com.

Cirrus named NiCE UK&I AI Partner of the Year

Cirrus has been named as UK&I AI Partner of the Year by NiCE, the global leader in AI-powered platforms, at its 2026 NiCE EMEA Partner Summit in Marrakech, Morocco.

Cirrus, the UK-based contact centre transformation specialist, was recognised for excellence in helping organisations adopt artificial intelligence (AI) and automation within customer service functions, with the judging panel noting its strong performance throughout 2025.

The team secured more CX AI deals for NiCE AI products in the UK and Ireland than any other partner across the year, including the largest CX AI deal in the region, and a high-profile contract with the UK’s largest local authority.

Jason Roos, CEO of Cirrus, told That's Business: “This is a big moment for us, and worthy recognition for our team who’ve worked tirelessly to grow our business. Our blossoming partnership with NiCE has strengthened what we can deliver for customers at a time when many organisations are looking for a trusted pair of hands to help them deploy CX AI with confidence.”

“We take pride in doing things differently and this award reflects the momentum we’ve built as a distinctive offer in the market. It speaks to the success we’ve had with customers, and the strength of our joint story with NiCE. We were up against some really established competition for this award and are really chuffed to have come out on top.”

Darren Rushworth, President, NiCE International, added: “Cirrus has demonstrated exceptional leadership and execution in bringing AI-powered customer experience solutions to market. Their ability to drive meaningful outcomes for customers, combined with a strong commitment to innovation, makes them a truly deserving recipient of the NiCE UK&I AI Partner of the Year award. We are proud to partner with a team that consistently delivers impact and helps organisations unlock the full potential of CX AI.”

Cirrus’ CXone journey with NiCE began in November 2024, and they were named as NiCE Game Changer Partner of the Year for 2025.

They were later awarded Platinum Partner status by NiCE in February 2026 in recognition of their performance within the NiCE 360 SUCCEED Program for 2025.

The Platinum tier represents the highest level of partnership within the NiCE ecosystem and is awarded to organisations that demonstrate sustained delivery quality, customer success, and commitment to long-term value.

Why More Businesses Are Turning to Device as a Service

Buying laptops, phones and workplace tech the old-fashioned way can be painfully expensive. 

Large upfront costs, shipping headaches, endless setup time and replacement delays all add up fast, and IT teams often end up spending more time chasing hardware than driving innovation.

That's why more organisations are looking seriously at Device as a Service (DaaS), and according to a new Total Economic Impact™ study from Forrester Consulting, the financial case is hard to ignore.

Commissioned by devicenow, the study found a global business with 30,000 employees could achieve an impressive 89% return on investment over three years by switching from traditional device purchasing to a DaaS model.

Even better, the projected net present value came in at €16.2 million.

And that's not pocket change.

Goodbye Big Hardware Bills

Traditionally, companies buy devices outright, often paying around €1,000 per device before even thinking about shipping, international transfers and setup costs. Depending on where those devices are going, logistics alone can add another €120 to €500 per unit.

It quickly becomes a budgeting nightmare.

With DaaS, businesses move to a subscription-based model where hardware, support and lifecycle services are bundled into a monthly cost. No giant capital expenditure spikes. No surprise replacement panic. No finance director quietly weeping into a spreadsheet.

Forrester estimates this approach could save organisations €27.1 million over three years in avoided hardware procurement and logistics costs alone.

Freeing Up IT Teams

Ask most IT departments what they would rather do: strategically improve systems or spend hours staging laptops and chasing returns, and the answer is rarely “more laptop admin, please.”

Traditional ownership models mean internal IT teams handle provisioning, setup, support and end-of-life processing for every device. That can mean around 6.5 hours of work per device.

Under a DaaS model, much of that workload shifts to the provider.

The result? Around €4.6 million in IT operational savings over three years, plus more time for IT teams to focus on projects that actually move the business forward.

Less Downtime, Happier Staff

Broken, lost or stolen devices are inevitable. The real problem is how long it takes to replace them.

Under traditional procurement models, replacement can take around eight days. With DaaS, that drops to roughly two.

That faster turnaround cuts employee downtime by around 75%, recovering an estimated €2.7 million in productivity over three years.

In simple terms: fewer frustrated employees, fewer missed deadlines, and fewer “my laptop died” excuses.

As Christin Wehrstedt put it to That's Business: "DaaS helps businesses reduce complexity, stabilise costs and let IT teams focus on higher-value work."

Which sounds a lot better than arguing over who forgot to order the replacement chargers.

You can download the full study: https://devicenow.com/forrester-tei

That's Health: Access to Work Is Missing the Point for People Wit...

That's Health: Access to Work Is Missing the Point for People Wit...: Managing Director Sally Callow A UK community interest company is raising urgent concerns about the kind of workplace support being offered ...

Why Industrial Heat Pumps Are Becoming Big Business

For years, industrial heating has been one of the biggest hidden contributors to carbon emissions. 

Behind factories, paper mills, chemical plants and large-scale heating networks, vast amounts of energy are still being generated using fossil fuels.

In fact, over 70% of industrial process heat worldwide still relies on traditional carbon-heavy sources.

That, however, is starting to change.

Innomotics is pushing hard into one of the most important areas of industrial decarbonisation: industrial heat pumps.

Unlike the small domestic heat pumps homeowners are becoming familiar with, industrial heat pumps operate on a much larger scale. They recover ambient heat or waste heat from existing processes and upgrade it into usable high-temperature heat — in some cases up to 150°C. That means businesses can recycle energy they would otherwise lose, dramatically improving efficiency while cutting emissions.

The commercial argument is just as strong as the environmental one.

Heat pumps can deliver several times more thermal output than the electrical energy they consume, making them one of the most efficient heating technologies available. When powered by renewable electricity, carbon emissions can be reduced to near zero. At the same time, operators benefit from lower running costs, reduced maintenance, and system availability as high as 99.9%.

That combination of green credentials and financial savings is exactly why major industrial players are paying attention.

One standout example is in the Netherlands, where the country’s largest heat pump system recovers heat daily from 65 million litres of treated wastewater. 

Powered by Innomotics drive systems, the project supplies district heating to around 20,000 households, covers roughly 15% of regional heat demand, and cuts CO₂ emissions by around 30,000 tonnes every year.

In Germany, the company is also supplying key technology for what is being described as the world’s most powerful industrial heat pump at BASF’s Ludwigshafen site. The system is expected to generate up to 500,000 tonnes of steam annually, a major step forward for industrial electrification.

Further projects in France and Finland are proving the same point: waste heat is no longer waste if you have the right infrastructure to capture it.

As Michael Reichle, CEO of Innomotics, puts it, industrial heat pumps are becoming “a key technology for the energy transition,” helping businesses become both more efficient and more sustainable.

In short, decarbonisation is no longer just an environmental issue, it is rapidly becoming a competitive business advantage. And for industry, heat pumps may be one of the smartest investments of the decade.

http://www.innomotics.com

WDM and Metricell Collaborate to Deliver PAS 2161-Compliant Road Condition Surveying

W.D.M. Limited (WDM), a global leader in highway surveying and asset management solutions, has announced a new collaboration with SmartVision, a cutting-edge AI insight technology developed by Metricell. 

The partnership brings together strategic highway surveying expertise and a proprietary neural network designed to operate on real-time data, to support local authorities with PAS 2161 compliant road condition monitoring reporting.

By combining WDM’s long-established leadership in highway surveying and asset management solutions, with the pioneering SmartVision AI platform, the two organisations will deliver innovative, scalable surveying services. 

This collaborative solution will meet the requirements of the new PAS 2161 road condition monitoring standard, helping highway authorities transition confidently to the new national approach whilst retaining the granular objective data collected by WDM’s Road Assessment Vehicles (RAV) which operate to the SCANNER specification.

The introduction of PAS 2161 marks a significant change in how road condition data is collected and reported across English Local Authorities. 

Through this collaboration, WDM and SmartVision will provide customers with a comprehensive solution that combines engineering expertise with cutting-edge technology, merging detailed survey expertise with AI Innovation.

WDM demonstrates decades of experience in highway surveying and strategic road management planning. Utilising its modular software platform, Highways Infrastructure Asset Management System, the company has long supported highway authorities with data-driven insights that inform maintenance prioritisation, resource allocation and safety improvements across road networks.

SmartVision’s advanced artificial intelligence capabilities uses computer vision models to analyse road surface conditions and infrastructure assets from captured imagery, delivering the analysed data through the SmartVision platform. The system can automatically detect and classify defects and features across the highway network, providing scalable and efficient inspection capabilities.

By combining these complementary strengths, the collaboration enables an effective approach to PAS 2161 data collection, which pairs engineering principles and survey strategy with automated analytics and digital inspection tools.

As local authorities adapt to the new national standard, reliable and consistent road condition data will be vital to support decision-making and reporting requirements, as well as targeting the most essential works and justifying cost.

The WDM / SmartVision collaboration supports Local Authorities through the transition to PAS 2161 enabling access to PAS 2161 compliant survey data supported by both specialist highway engineering knowledge and advanced AI analysis. 

This approach helps ensure that condition assessments remain accurate, repeatable, and scalable across networks while maintaining confidence in results used to inform national statistics and maintenance planning.

Beyond compliance, the partnership reflects a wider focus, ensuring that road condition data delivers genuine value for asset management programmes, enabling highways authorities to access a wide range of additional RCM data from a single survey.

High-quality survey data provides far more than a snapshot of road condition. When collected and interpreted correctly, it becomes a foundation for wider infrastructure insight, supporting the monitoring of additional highway assets, improving maintenance planning, and enabling authorities to move towards more proactive and predictive network management.

By combining WDM’s survey expertise with SmartVision’s AI powered analytics, the collaboration aims to provide local authorities with detailed, more actionable datasets. Ultimately, it is the quality and integrity of this data that enables highway authorities to plan effective maintenance strategies, optimise budgets, and deliver safer, more resilient road networks to benefit the communities they serve.

Developed in the UK, SmartVision’s advanced AI model has been trained on over 11 million images to accurately identify more than 120 road condition criteria. 

Combined with a powerful data platform, the solution enables local councils, highway authorities and insurance providers to take a proactive, data-driven approach to maintaining a resilient transport network and improving road safety.

https://www.wdm.co.uk

Martin Harrington expands NavVis’ UK business as Managing Director

NavVis, a leading provider of reality capture technology for digitally recording physical indoor and outdoor environments, is strengthening its international market position and is focusing on the continuous expansion of customer acquisition and support in the United Kingdom. 

NavVis has already a strong position in the UK, serving some of the most respected brands and will grow the market further with Martin Harrington as the new Managing Director for the UK business. 

As an experienced sales and customer relations specialist he previously was Head of Sales for NavVis UK. In his new role he will be responsible for driving the next phase of growth in a market that is strategically important for NavVis.

Since entering the market four years ago, NavVis has successfully established itself in the United Kingdom. 

Thanks to steadily increasing demand, growing market maturity, and targeted investments, NavVis now serves more than 100 British customers, including well-known companies from the construction, manufacturing, infrastructure, and surveying sectors. In addition to NavVis’ international resources, the UK team will continue to expand in line with rapid growth.

Martin Harrington, an experienced, highly respected industry expert and thought leader, is now at the helm of the UK organization; he has been instrumental in building the UK business from the ground up since 2022. Prior to joining NavVis, Harrington worked at Leica Geosystems as a Technical Sales Specialist starting in 2018 and previously as a Senior Land Surveyor at Glanville Consultants. 

Before that, the archaeology graduate and trained geomatics specialist worked in surveying at Wardell Armstrong and Plowman Craven.

Harrington’s focus is on leveraging the current momentum, further expanding the company’s presence, and ensuring long-term customer success. 

This is a challenging task, as the UK market is considered similarly demanding to the German market, where companies typically make decisions only after careful evaluation. Trust, compelling use cases from well-known companies, and “experienceable technology” are therefore key success factors.

“You simply have to experience NavVis technology through presentations, demos, and real-world applications with existing customers,” Harrington told That's Business. 

“That’s how trust is built. By demonstrating innovation and performance live in practical scenarios, we go beyond theoretical promises.”

NavVis technology is used across a wide range of industries and offers potential for numerous applications along the entire value chain – from data capture to the use of digital twins. “Our goal is clear: we want to take a leading role in the UK and consistently continue on this successful path,” Harrington emphasizes.

https://www.navvis.com

Commercial Landlords Risk Voiding Insurance by Neglecting Solar Panel Maintenance

Commercial property owners and tenants across the UK are warned that failure to properly maintain solar photovoltaic (PV) systems could not only increase fire risk but also invalidate insurance policies, potentially leading to devastating financial consequences.

Rayotec Limited, a UK-based engineering specialist with over 35 years of experience in electrical safety and renewable technologies, has raised concerns amid clear evidence solar panel fires in UK commercial buildings are on the rise. Incidents are increasingly being linked to improper installation, poor maintenance, and faulty components, particularly inverters and DC isolators.

While the overall risk of fire remains relatively low, recent high-profile incidents and insurer warnings suggest the risk is growing as systems age and environmental pressures increase.

Rising Risk in a Rapidly Expanding Sector

With solar installations accelerating across warehouses, retail parks, offices, and industrial units, many landlords and tenants are unaware that ongoing maintenance is not optional—it is essential. Unlike traditional electrical systems, rooftop solar arrays are continuously energised during daylight hours, making faults harder to isolate and increasing the risk of fire if left unchecked.

“Solar is a fantastic technology, but it is not ‘fit and forget’,” Reza Sabba for Rayotec Limited told THat;s Business.

“We’re seeing cases where systems installed years ago have never been inspected since commissioning. That’s a serious risk—not just to the building, but to the businesses operating inside.”

Experts are also warning that ageing systems, poor ventilation, debris build-up, and damage caused by extreme weather are all contributing to a heightened risk profile across the UK’s commercial rooftop solar estate.

Key Causes of Commercial Solar Fires

Industry research and insurer data highlight several recurring causes:

Improper Installation: A study by the BRE National Solar Centre found that 36% of solar-related fire incidents were linked to poor installation practices, including loose electrical connections and damaged cabling.

Inverter Failures: Solar inverters operate under high electrical load and can become a primary ignition source if they overheat, lack adequate ventilation, or accumulate dust.

DC Isolators: Widely recognised as a significant fire risk, faulty or degraded DC isolators are responsible for a substantial proportion of system failures.

Maintenance Failures: Lack of routine inspection allows small faults—such as cable degradation or debris accumulation—to escalate into serious hazards.

Real-World Incidents Highlight the Danger

Recent UK incidents underline the potential consequences of neglect:

In 2024, a fire at a Lidl warehouse in Peterborough caused significant damage and disruption, prompting wider safety reviews.

Shanklea Primary School in Cramlington also experienced a solar-related fire, prompting inspections of similar public-sector buildings.

Earlier incidents, including warehouse and retail fires across the West Midlands, Kent, and Essex, have been linked to faults in solar PV systems, particularly involving isolators and cabling.

Fire services have repeatedly noted the additional risks solar systems pose during incidents, as panels remain live during daylight hours, complicating firefighting efforts.

Insurance Implications: A Hidden Threat

Most commercial insurance policies now include strict conditions regarding electrical safety and maintenance. Solar PV systems fall under these requirements, yet many policyholders fail to recognise this.

Insurers are increasingly demanding higher safety standards, including documented maintenance regimes.

“If you cannot demonstrate that your solar installation has been regularly inspected and maintained in line with industry standards, your insurer may argue that you’ve not met your obligations,” Rayotec warns. “That can mean partial payouts, or none at all.”

Standards such as periodic inspection under BS 7671 and post-weather event checks are becoming essential expectations.

Landlords and Tenants Both at Risk

Responsibility for solar panel maintenance is often unclear in lease agreements, creating dangerous gaps in accountability. Landlords may assume tenants are managing the system, while tenants believe it remains the landlord’s obligation.

“This grey area is where problems start,” said Rayotec. “We strongly advise both parties to clearly define responsibilities and ensure regular inspections are carried out by qualified specialists.”

Simple Steps to Reduce Risk

Rayotec Limited recommends the following actions for commercial property stakeholders:

Schedule regular inspections of solar PV systems, including electrical testing by a qualified company

Use accredited installers, such as those certified under the Microgeneration Certification Scheme (MCS)

Conduct additional inspections following extreme weather events

Ensure inverters and isolators are properly ventilated and free from debris

Keep detailed maintenance records for insurance compliance

Review lease agreements to clarify responsibility for solar assets

Act immediately on any signs of system faults, such as inverter errors or visible damage

A Call to Action

As solar adoption continues to grow, so too does the importance of proper lifecycle management. Rayotec Limited urges landlords, managing agents, and tenants to treat solar maintenance with the same seriousness as any other critical electrical infrastructure.

“Neglecting your solar system doesn’t just risk a fault, it risks a fire, business interruption, and potentially your insurance protection,” the company concluded. “The cost of prevention is minimal compared to the cost of failure.”

Rayotec Limited is a UK-based engineering company with over 35 years of experience in electrical safety, compliance, and renewable energy systems. 

The company specialises in inspection, testing, and maintenance services for commercial and industrial clients in London, the South East, and the Midlands. Learn more about commercial solar PV safety, maintenance, and compliance at https://www.rayotec.com/solar/solar-pv

Amico Design Secures Planning Approval for £3m Sikh Community Gurdwara in Kettering

Amico Design has received planning approval for a striking new Sikh Gurdwara in Kettering, Northamptonshire, in the East Midlands. 

Commissioned by the Sri Guru Sabha Sikh Temple, the £2.8–£3.5 million development will deliver a landmark religious and community space, blending traditional Sikh architecture with modern design. 

The project highlights how UK architects are successfully navigating planning processes to create culturally significant buildings that foster community engagement.

Tradition Meets Contemporary Design

The two-storey Gurdwara reinterprets traditional Sikh architectural elements in a modern form. Its symmetrical red brick façade, double-height glazed entrance, and central arch featuring the Khanda emblem create a welcoming and powerful identity. 

Gold-toned domed finials and a flag mast celebrate cultural heritage, while lighter stone detailing adds visual refinement. 

This demonstrates how places of worship design in the UK can combine heritage with modern functionality.

"This project allowed us to explore how traditional Sikh design elements can be expressed in a contemporary building while maintaining a strong connection to the community," Guv Bhangal, Operations Director at Amico Design, told That's Business.

Planning Permission & Site Integration

Amico Design guided the project through the UK planning process for community buildings and places of worship, ensuring landscaping, accessibility, and on-site parking were integrated. The design enhances the Gurdwara’s civic presence in Kettering while supporting practical functionality. The project serves as a strong example of community-focused architecture in the East Midlands.

Natural Light & Community Wellbeing

Large, evenly spaced windows maximise daylight, creating a calm and uplifting environment for worshippers. The design demonstrates how thoughtful architecture can positively impact social well-being, foster community engagement, and support spiritual practice.

A Landmark For Kettering

With a construction value of £2.8–£3.5 million, the Gurdwara will serve as a cultural and civic landmark. The project highlights Amico Design’s expertise in culturally sensitive architecture and reinforces their portfolio of high-quality, community-focused buildings in Northamptonshire and beyond.

"Delivering spaces that respect heritage while meeting modern needs is at the heart of what we do," adds Guv.

UK Fleets Are Taking Their Eye Off the Ball. Just as Cargo Theft Explodes

There’s a dangerous disconnect emerging across the UK logistics sector, and it’s one businesses can’t afford to ignore.

New research from Geotab reveals over half of UK fleet managers (55%) say they’re less concerned about cargo theft than they were a year ago. 

On the surface, that might suggest improving conditions.

The reality? It’s the exact opposite.

UK fleets are still experiencing an average of 32 theft-related incidents per year, and industry-wide losses have surged by a staggering 438% since 2022. That’s not a marginal increase, it’s a full-blown escalation.

So why the complacency?

A False Sense of Security

Many operators appear to be relying on outdated assumptions and reactive strategies. Around 22% of fleet managers admit they depend solely on insurance to deal with losses, effectively accepting theft as a cost of doing business rather than something to prevent.

That approach is short-sighted.

Insurance doesn’t protect your drivers. It doesn’t preserve customer trust. And it certainly doesn’t stop organised criminals from striking again.

The Growing “Tech Gap”

Cargo theft isn’t what it used to be. Criminal networks are becoming more sophisticated, using fraud, deception, insider access, and tech-based exploits to bypass traditional security.

Yet fleet defences haven’t kept pace.

Basic measures like cameras are the most commonly used tools,  but only by 27% of operators. Meanwhile, more advanced protections such as real-time tracking, sensor alerts, and verified driver ID systems remain underused.

This creates a widening “tech gap” one that criminals are all too happy to exploit.

Bigger Fleets, Bigger Blind Spots

Perhaps most concerning is the contradiction at the heart of the data: larger fleets report more incidents, yet express less concern.

That’s a dangerous mindset.

Because cargo theft isn’t just about stolen goods, it’s about operational disruption, reputational damage, rising insurance premiums, and ultimately higher costs passed down to customers.

2026: A Tipping Point

The warning signs are clear. Organised crime is scaling up. Margins across logistics are tightening. Insurers and regulators are paying closer attention.

This isn’t the moment to relax, it’s the moment to act.

Fleet operators need to shift from reactive thinking to data-led, proactive security strategies. That means investing in modern technology, strengthening internal processes, and ensuring drivers are properly trained and supported.

Because the cost of complacency is rising, and in 2026, it could become unsustainable.

Ignore this trend, and you’re not just risking cargo.

You’re risking your entire operation.

https://www.geotab.com/uk/

Exhausted supervisors pose a financial risk to companies – cynical leadership suppresses team work engagement

The well-being of a supervisor is reflected through supervisor-subordinate relationships in employee motivation and performance, and consequently, in the company’s competitiveness. 

In his doctoral research at the University of Vaasa, Project Researcher Jussi Tanskanen demonstrates an exhausted leader lacks the resources to maintain high-quality relationships with subordinates, leading to a collapse in employee dedication. 

This phenomenon is particularly pronounced in today’s intensive work environment and remote work settings.

The continuous intensification and change in working life place heavy pressure on organisations. Jussi Tanskanen’s doctoral research in the field of management provides new insights into how investing in the quality of supervisor-subordinate relationships is an effective way for organisations to improve performance and employee well-being. 

This can be achieved, for example, by supporting the well-being of managers. High-quality relationships with subordinates create work engagement, which has far-reaching effects.

At its best, work engagement is the feeling that it is a pleasure to tackle one's tasks and that the work provides energy. 

But the study reveals a harsh chain reaction: a supervisor’s exhaustion and cynicism reflect directly onto their relationships with subordinates. 

When a supervisor lacks the resources for genuine interaction and compassion, work engagement fades throughout the entire team. This cycle of ill-being eventually weakens the performance of the entire organisation, Tanskanen shows.

High-quality relationships buffer against work intensity

The research shows a high-quality bilateral relationship with a supervisor is a significant resource for an employee. 

Thanks to a good relationship, work efforts are perceived as lighter and rewards as greater. In a poor relationship, communication remains formal, which can lead to perceptions of unfairness and a divided team.

Tanskanen emphasises organisations must support the well-being of supervisors and grant them sufficient decision-making power regarding rewards.

Supervisors must have the resources to reward their subordinates with more than just money, such as through appreciation and autonomy.

If a supervisor is merely a middle-management executor without room to maneuver, trust in the relationship suffers. 

Remote work further highlights this need; as peer relationships among colleagues become thinner, the supervisor becomes the employee's primary link to the entire organisation.

Dissertation

Tanskanen, Jussi (2026) High-quality leader-member exchange relationship as a key to employee work engagement. Acta Wasaensia 581. Doctoral dissertation. University of Vaasa.

https://osuva.uwasa.fi/items/79d2bc19-2ac2-4d76-9b95-7940f237a4d7

Cumbria construction giant gives back to local communities

A Cumbrian construction giant is launching a new fund to tackle poverty, provide skills and training, and promote wellbeing in local communities.

Flimby-based Thomas Armstrong (Construction) Ltd, incorporating award winning Washington Homes, will support projects that make a difference in the areas where it operates across Cumbria.

Managed by Cumbria Community Foundation, the Thomas Armstrong Construction Community Fund will issue grants of up to £2,000 to not-for-profit organisations in communities near their head office and sites where they and Washington Homes operate. 

These currently include Flimby, Workington, Maryport, Whitehaven, Cleator Moor, Gilcrux, Millom, Moor Row, Penrith and Wigton.

Organisations should be working to create opportunities for people to escape poverty, providing skills, education, and training to help individuals achieve their full potential, or promoting better health.

Philip Hoyles, Deputy Managing Director of Thomas Armstrong Construction, told That's Business: “At Thomas Armstrong Construction, we are keen to forge stronger links with our communities.

“Establishing the Community Fund is our way of giving baccxk to the areas where we live and work, supporting local projects that make a real difference to people’s lives. This initiative reflects our commitment to social responsibility and our desire to help create a positive, lasting impact across Cumbria.”

Dr Jenny Benson, Director of Programmes & Partnerships, told us: “We’re delighted Thomas Armstrong (Construction) Ltd have chosen to create a fund with Cumbria Community Foundation.

"For over 25 years, we’ve been the trusted philanthropic partner of businesses who want to give back to the communities they serve.

“We have a deep understanding of the county’s needs and look forward to ensuring this money makes the biggest difference possible.”

To find out whether your organisation or project might be eligible to apply for a grant, or to apply, go to the fund page.

Priority will be given to projects that improve the lives of children and families in need of extra support; offer inclusive activities and reduce isolation; promote better mental health and wellbeing; or build stronger, more resilient communities.

For more information, contact Grants and Programmes Officer Lisa Blackwell on 01900 820828 or email lisa@cumbriafoundation.org.

Cumbria Community Foundation gives around £6M in grants every year to local charities and voluntary groups through more than 100 grant making funds set up by generous businesses, individuals and families.

To find out more about setting up a fund and supporting those in need in Cumbria, contact Development Manager Caroline Adams on 01900 820825 or email caroline@cumbriafoundation.org.

www.cumbriafoundation.org

Europe Delivers Names New Chair. And Signals a Shift from Talk to Action

Europe’s business leaders are done talking. They want results.

That was the clear message from Zurich this week, where Europe Delivers, the senior leadership coalition convened by Xynteo, announced a major leadership change alongside a push for real, measurable impact.

Huibert Vigeveno, Group CEO of MET Group, has been appointed Chairman of the coalition, succeeding Peter Voser, who now steps into a Chairman Emeritus role at ABB.

The timing matters. The appointment coincides with MET Group joining the coalition — and with Europe Delivers wrapping its 2026 Summit not with another statement of intent, but with four concrete, cross-industry projects.

From ambition to execution

The coalition has launched initiatives across four areas that will define Europe’s economic future:

Defence

Critical minerals

Energy

Data & AI

These aren’t abstract talking points. They’re designed to drive competitiveness, strengthen supply chains, and accelerate growth in sectors where collaboration — not competition — is the key to progress.

Vigeveno made the tone shift explicit: He told THat's Business: “Europe needs stronger coordination between business leaders… The opportunity now is to move beyond alignment and deliver tangible outcomes.”

That’s a notable change in emphasis. For years, European business forums have been criticised for producing glossy reports but limited real-world impact. Europe Delivers is positioning itself as something different: a delivery engine, not a discussion club.

Why this matters for business

The coalition’s model is simple but powerful, bring together senior leaders across industries and focus them on problems no single company can solve alone.

That includes:

Securing critical resources

Scaling energy transition infrastructure

Navigating defence and geopolitical pressures

Harnessing AI responsibly and competitively

Outgoing Chair Peter Voser underscored the shift, pointing to Vigeveno’s track record in turning strategy into execution.

A coalition built for pressure points

Europe Delivers is betting on collaboration as a competitive advantage. In a fragmented global economy, the ability to align industries and act quickly could be what separates Europe from faster-moving rivals.

The real test now? Delivery.

Because in today’s business climate, ambition is cheap. But execution is everything.

https://xynteo.com

CIBSE Certification launches refreshed brand identity

CIBSE Certification has officially launched its refreshed brand identity, marking the next phase of its evolution following the recent brand refresh of CIBSE.

The updated identity aligns closely with the core CIBSE brand while introducing a distinct and recognisable visual approach for CIBSE Certification, with green established as the primary colour palette. 

The refreshed brand presents a modern, accessible look and feel, supported by clearer and more focused messaging.

CIBSE Certification is a wholly owned subsidiary of CIBSE. 

It provides accredited certification, registration and verification services across the built environment, supporting professionals, organisations and products in demonstrating competence, compliance and quality. 

Its services span areas including energy assessment, building performance evaluation, management systems certification and personnel registration schemes.

As part of the wider CIBSE family, CIBSE Certification plays a critical role in upholding professional standards and supporting regulatory compliance across the building services sector. While operationally independent to maintain impartiality, it shares CIBSE’s commitment to competence, integrity and advancing building performance.

The refreshed identity strengthens CIBSE Certification’s global presence through a more contemporary visual language and refined positioning. It reflects confidence, clarity and continued commitment to supporting industry as it addresses energy efficiency, climate resilience and the transformation of the built environment.

Kieran O’Brien, Director of CIBSE Certification, told That's Business: “We welcome this brand refresh as an important step in ensuring CIBSE Certification reflects the modern, evolving needs of the built environment industry. 

"As demand grows for transparency, assurance, verified performance data and competence, it’s vital that our identity represents the clarity, credibility and professionalism that underpin our services. This refresh is not just about how we look it’s about reinforcing CIBSE's role within certification and supporting higher standards across the industry.”

The launch reinforces the relationship between CIBSE and CIBSE Certification, ensuring a cohesive yet distinct identity that clearly communicates the role each plays in supporting professionals and raising standards across the industry.

For more information about CIBSE Certification and its services, please visit CIBSE Certification https://www.cibse.org

Over half of UK e-commerce brands say fulfillment costs now biggest growth barrier

UK e-commerce brands are no longer struggling to generate demand. They are struggling to fulfill it. 

New research from ILG analysing the operational challenges facing UK e-commerce brands has found that fulfillment costs and operational pressures are now overtaking marketing as the biggest barriers to growth.

The study, based on a survey of 328 founders, CEOs, COOs and Operations Directors across UK consumer brands, learned 53% cite fulfillment costs as a major barrier to growth, closely followed by 54% who highlight rising business costs. Whilst marketing has long been seen as the primary growth constraint, By contrast, only 10% of brands now identify customer acquisition costs as their primary challenge compared to over half pointing to fulfillment costs.

The findings suggest a significant shift in the economics of e-commerce, with operational execution now playing a larger role in determining whether brands can scale successfully.

Global e-commerce is now valued at over $3.6 trillion, and UK brands continue to expand into new channels and markets at pace. 

But the research indicates the operational demands of modern omnichannel retail including cross-border logistics, data integration and rising delivery expectations, are creating genuine pressures behind the scenes.

The report, The UK Omnichannel Growth Report 2026 highlights more complicated operations are emerging as one of the defining challenges for scaling brands.

Alongside rising costs, the survey identified operational bottlenecks are hindering growth including:

Data integration between platforms and fulfilment partners was the most commonly cited technical challenge

International returns handling remains a major issue for over a third of brands

Inventory visibility and stock accuracy are becoming harder to maintain as companies scale

Returns continue to impact sectors such as fashion, beauty and consumer electronics particularly with the current economic climate

Despite these pressures, most brands remain confident in their current fulfilment setup. More than 80% describe themselves as mostly or extremely confident, although nearly half say their systems work, but with gaps or inconsistencies.

This suggests that while operational models are functioning today, many may struggle to keep pace as businesses grow across multiple markets and channels.

According to the research, mid-sized brands with revenues between £5 million and £20 million show the strongest combination of international growth ambition and operational strain, particularly around cross-border logistics, tariffs, returns and data integration.

The report also found companies are increasingly investing in operational technology to address these challenges. Over 45% of respondents say AI-driven operational improvements such as demand forecasting, routing optimisation and automated customer communication are a key investment priority over the next 12 months.

Commenting on the findings, Tom Ashley, CEO of International Logistics Group (ILG), told That's Business: “For years, brands have focused on demand generation as the key to growth. What this data shows is that demand is no longer the constraint, execution is.”

“Having brilliant marketing isn’t enough anymore, brands that will win over the next five years are the ones that can operationalise growth across multiple markets without losing control of cost, service or visibility.

“E-commerce is still growing strongly, but the operational bar has risen dramatically. The challenge for many brands is no longer generating demand, it’s the nurturing of that growth efficiently across multiple channels, markets and delivery networks.”

“What we’re seeing is a shift in focus. Businesses are investing more in fulfilment infrastructure, delivery flexibility and operational visibility because those capabilities increasingly determine how far they can scale.”

The research suggests that many brands are responding by strengthening operational foundations rather than focusing solely on marketing or expansion initiatives.

As e-commerce matures, fulfillment and delivery are becoming central to customer experience, cost control and international growth.

The report concludes operational excellence including fulfilment performance, delivery flexibility and supply chain resilience, is increasingly emerging as a competitive advantage for brands operating in the modern retail environment.

The report suggests that this shift will reshape how brands invest over the next 3–5 years, with fulfilment, delivery and operational technology becoming central to competitive advantage rather than a back-end function.

https://www.international-logistics-group.com

Are Electric Hand Dryers Really More Hygienic Than Towels?

Walk into many modern hospitals, office blocks, shopping centres or motorway service stations today and you will often find electric hand dryers replacing the once-familiar roller towels or paper towels. 

The shift has largely been driven by two arguments: cost and environmental impact. Electric dryers eliminate the need to constantly replenish paper supplies and reduce waste sent to landfill, while also lowering ongoing servicing costs for facilities managers.

From a purely economic perspective, the logic is clear. A single hand dryer can serve thousands of uses with minimal maintenance, whereas paper towels must be manufactured, transported, stocked, and disposed of. For large institutions handling hundreds or even thousands of visitors daily, those savings quickly add up.

Environmental considerations also play a role. Many organisations now aim to reduce paper consumption and waste streams as part of broader sustainability commitments. On paper (no pun intended), electric dryers appear to be the greener option.

However, hygiene is where the debate becomes more complicated.

An architect cousin of mine always refused to specify electric hand dryers in the commercial buildings he designed. 

His reasoning was simple: he believed they could act as breeding grounds for bacteria and germs, particularly in busy public washrooms where hygiene standards may not always be perfect.

His concern is not entirely unfounded. Several scientific studies have suggested that certain types of high-speed hand dryers can disperse bacteria into the surrounding air. 

When a powerful stream of air blasts water from hands, it may also blow microbes from the skin and surrounding surfaces into the room. 

Some research has even found that dryers can pull in bacteria from the washroom air and deposit them onto freshly washed hands.

Paper towels, by contrast, physically remove moisture and bacteria from the skin when used to dry hands. They also allow people to use the towel to turn off taps or open the bathroom door, reducing the chance of re-contamination.

Of course, not all dryers are created equal. Modern models increasingly incorporate HEPA filters and antimicrobial surfaces designed to reduce bacterial spread. Proper maintenance and regular cleaning also make a significant difference.

Still, the question remains an interesting one for architects, building managers and healthcare professionals: should convenience, cost and sustainability outweigh potential hygiene concerns?

In high-risk environments such as hospitals and clinics, some infection-control specialists still favour paper towels for precisely this reason.

Some hand dryers cause water to drip onto radiators if the hand dryer is place over them leading to rusting. And the insides of an ultra modern hand dryer where people had to vertically insert their hands to dry them looked absolutely filthy and was clearly a breeding ground for many different types of disease. And this was in the washroom of a hospital.

So while electric hand dryers may represent progress in efficiency and sustainability, the humble paper towel might still have a place, especially when cleanliness matters most.

That's Green: From Plantation Waste to Wardrobe: How Banana Farm...

That's Green: From Plantation Waste to Wardrobe: How Banana Farm...: Every year, millions of tonnes of bananas are harvested around the world. Yet few people realise that the fruit we eat represents only a tin...

Power of Women Awards 2026: Celebrating Leadership, Opportunity and Real Change

London’s business community came together in powerful fashion on 5 March 2026 as Dress for Success Greater London hosted its ninth annual Power of Women Awards at Sidara, 150 Holborn. 

The sold-out event marked more than a celebration of inspiring individuals, it was a reminder of what happens when opportunity, mentorship and belief combine to unlock potential.

Held ahead of International Women’s Day, and aligned with the global theme #GiveToGain, the evening brought together leaders from business, law, media, culture and civil society. The atmosphere was one of recognition, but also of determination: a shared commitment to ensuring more women have the confidence, support and practical tools needed to succeed in the workplace.

Hosted by charity ambassador Tskenya-Sarah Frazer, the evening opened with remarks from Juanita Ingram, founder and Trustee Chair of Dress for Success Greater London. Reflecting on the charity’s eleven years of impact, she highlighted the tangible difference the organisation continues to make across the capital.

Since its founding, the charity has empowered more than 11,500 women, with an impressive 80% employment success rate. Through professional clothing, career coaching and long-term workforce development programmes, Dress for Success helps women overcome barriers to employment and build sustainable careers.

The evening also celebrated a remarkable group of award recipients whose leadership and commitment are driving real change.

Honourees included Baroness Floella Benjamin, recognised for cultural influence and advocacy; Sangeeta Pillai for amplifying diverse voices; Sophie Neary for economic leadership; and Ruth Dodsworth OBE for media and social impact. Organisations and partners were also recognised for their contributions, including A&O Shearman, No7 Beauty, and Lewisham Works, while individuals such as Naomi Harrison, Demisola Ogunfuwa, and Tara Thomas were celebrated for their dedication, resilience and achievements.

For attendees, the message of the night was clear: empowering women isn’t just a social mission — it is a business imperative.

As Samantha Latouche of Dress for Success Greater London reflected during the evening, the event was more than an awards ceremony. It was a showcase of resilience, ambition and the power of collective support.

With Power of Women 2027 already on the horizon, the momentum continues to grow. For businesses looking to champion opportunity, inclusion and leadership, the message is simple: when women thrive, organisations and society, thrive with them.

https://www.dressforsuccessgl.org

Over 45 Organisations Confirmed for Allendale Community Open Day – Last Call for Exhibitors

Over 45 local charities, voluntary groups and community organisations have now confirmed their participation in the Allendale Community Centre’s free Community Open Day on Sunday 17th May 2026.

Running from 10am to 4pm at the Allendale Community Centre, visitors are welcome to drop in at any time throughout the day. The event brings together a wide range of support, activities and opportunities available across Wimborne and the surrounding East Dorset area, with something for every individual and every family.

Confirmed exhibitors include:

Dorset Volunteer Centre – Discover local volunteering opportunities and how you can get involved.

Helpful Hounds Assistance Dogs – A mental health charity supporting young people and their families with the help of trained Assistance Dogs.

Planet Wimborne – Bringing the community together to take action on the climate and ecological emergency.

Wimborne Minster Folk Festival Organisation Team. Find out what’s happening at the famous Wimborne Folk Festival in June, how you can volunteer, and how you can become a Friend of the Festival.

The day will feature family-friendly activities for children, alongside information on local clubs, emergency services, health and wellbeing groups, carer support and much more. The popular Allendale Café will be open all day serving refreshments.

This is a relaxed, no-pressure information event, there will be no selling and no fundraising, just the chance to meet local organisations and discover what’s available on your doorstep.

Carole Chedgy from the Allendale Community Centre said: “We’ve been overwhelmed by the fantastic response, with over 45 organisations already confirmed. This really shows how much wonderful support, activity and community spirit exists across Wimborne and the surrounding area. Whether you’re new to the BH21 area, raising a family, or have lived here for years, come along, have a look around and connect with what’s happening locally.”

Last call for exhibitors Local not-for-profit organisations still wishing to take part are encouraged to contact the centre as soon as possible. The final deadline for exhibitor spaces is 30 April 2026.

For the latest list of confirmed exhibitors and full event details, visit: www.theallendale.org/openday

For more information or to enquire about a free stall, call 01202 887247 and ask for Jane or Brian, or email info@theallendale.org.

Free entry — everyone is welcome.

Digital Infrastructure: The New Battleground for Office Buildings

If you still think fast internet is just a “nice to have” for office buildings, think again. 

A new white paper from Modern Networks Ltd makes the case that digital infrastructure is rapidly becoming a decisive factor in commercial property value, leasing success, and investor confidence.

The report, titled From Brown Discounts to Digital Premiums, explores how robust connectivity, smart building capabilities, and independently verified digital performance are reshaping expectations in the office market. In short: buildings that are digitally prepared are increasingly outperforming those that aren’t.

Certified Connectivity = Higher Rents

The evidence is mounting. Research examining Central London leasing data alongside certification records from WiredScore found that digitally certified buildings command noticeably higher rents.

Analysis by Cushman & Wakefield showed WiredScore-certified offices achieved an average rental premium of 4.1%, with the most digitally capable buildings reaching uplifts of up to 5.1%.

It’s not just about rent either. Occupancy improves too. Research summarised by WiredScore using data from Moody’s Analytics suggests that vacancy rates are around 3.8% lower in certified buildings compared with similar properties lacking digital credentials.

Tenants Now Expect Digital Certainty

The shift reflects a simple reality: tenants increasingly view connectivity as a basic utility, not a luxury.

Reliable internet, strong in-building mobile coverage, and smooth digital onboarding are now central to decision-making when businesses evaluate office space. If a building cannot demonstrate dependable connectivity from day one, it risks being discounted by potential tenants.

Introducing BuildingConnect

Alongside the white paper, Modern Networks is launching BuildingConnect, a service aimed at helping landlords and managing agents improve digital readiness across multi-let office buildings and flexible workspaces.

The approach focuses on several key elements:

resilient building-wide connectivity

clear separation between landlord and tenant IT systems

defined responsibilities for infrastructure management

documented evidence trails to support certification and due diligence

According to Managing Director James Tizzard, digital performance has moved from the server room to the boardroom.

When connectivity is reliable, documented and independently validated, it reduces friction in the leasing process and helps investors and occupiers clearly understand risk and resilience.

The New Value Narrative for Property

The wider message of the report is clear: digital infrastructure is becoming as important as location, sustainability credentials, or transport links when assessing office assets.

For landlords and investors, that means connectivity strategy is no longer just an IT issue — it’s a core component of asset performance.

The white paper From Brown Discounts to Digital Premiums is available from Modern Networks on request and through the company’s website https://modern-networks.co.uk

International Creativity and Innovation Day: Why Bold Ideas Drive Business Success

Every successful business started with a simple idea. 

Whether it was a new product, a better service, or a smarter way of doing things, innovation sits at the heart of progress. 

That’s exactly what International Creativity and Innovation Day, celebrated each year on 21 April, is all about.

Recognised by the United Nations, the day encourages individuals, organisations, and governments to think differently and embrace fresh ideas that can improve lives, communities, and industries.

For businesses of all sizes, it’s a timely reminder that creativity isn’t just for artists or designers. It’s a core skill that fuels growth, solves problems, and helps companies stay competitive.

Creativity Is a Business Advantage

In an increasingly crowded marketplace, originality matters. Businesses that encourage creative thinking are more likely to:

Develop innovative products and services

Improve efficiency through smarter processes

Respond quickly to changing markets

Stand out from competitors

From small independent retailers to global tech companies, innovation often comes from asking one simple question: Is there a better way to do this?

Innovation Starts With Workplace Culture

Creativity rarely thrives in rigid environments. Companies that want innovative ideas must create a culture where people feel comfortable experimenting and sharing suggestions.

That might include:

Encouraging brainstorming sessions

Allowing time for side projects or experimentation

Rewarding creative problem-solving

Listening to ideas from staff at every level

Many breakthrough ideas come from unexpected places, including junior employees who see problems from a fresh perspective.

Small Businesses Can Innovate Too

Innovation isn’t limited to major corporations with massive research budgets. Small businesses often lead the way because they can move quickly and adapt without layers of bureaucracy.

Examples of everyday business innovation include:

Streamlining customer service with new digital tools

Introducing sustainable packaging or greener processes

Offering new ways for customers to interact online

Creating unique experiences that competitors cannot easily copy

Even minor improvements can make a significant difference over time.

Celebrate Creativity in Your Business

International Creativity and Innovation Day is a great opportunity to spark new thinking within your team. Consider:

Hosting a workplace “ideas day”

Running a staff innovation challenge

Reviewing processes to identify improvements

Encouraging employees to share new product or service ideas

Sometimes the next big breakthrough begins with a simple conversation.

The Future Belongs to Creative Businesses

In a world shaped by rapid technological change, businesses that embrace creativity will be better equipped to adapt and thrive. Innovation isn’t just about invention, it’s about continuously improving, questioning assumptions, and exploring new possibilities.

International Creativity and Innovation Day is a reminder that the best ideas often come from those willing to think differently.

And in business, thinking differently can make all the difference.

That's Technology: Innomotics Accelerates Electrification and Efficie...

That's Technology: Innomotics Accelerates Electrification and Efficie...: Innomotics, a globally leading supplier of electric motors and large drive systems, is strengthening its role as a strategic partner for the...

CIBSE delegation strengthens international collaboration on visit to Australia

CIBSE recently concluded a successful visit to Australia, engaging with industry leaders, academic partners and early-career engineers across Sydney, Melbourne and Adelaide. 

The trip focused on knowledge sharing, professional development and promoting sustainable, high-performing buildings.

During their time in Sydney, CIBSE CEO Ruth Carter, 2025/26 President Vince Arnold and Director of Membership Richard Goldsbrough met with the CIBSE New South Wales Committee, Engineers Australia, Green Building Council of Australia (GBCA), International Code Council (ICC) and NABERS representatives.

Discussions centred on professional mobility, mutual recognition, sustainability initiatives, embodied carbon verification and opportunities for international collaboration to advance building performance globally.

The delegation also hosted a Heads of Industry Breakfast attended by over 50 leaders and participated in the CIBSE ANZ Young Engineers Network (YEN) “Aspirational Engineer” event, inspiring early and mid-career professionals.

In Melbourne, meetings with RMIT University (Royal Melbourne Institute of Technology), AIRAH (Australian Institute of Refrigeration, Air Conditioning and Heating) and the University of Melbourne focused on supporting students and graduates, expanding professional development opportunities and strengthening links between academia and industry. 

A successful Heads of Industry Breakfast provided a platform for discussion on emerging trends, competence and mentoring the next generation of engineers.

The delegation concluded the visit in Adelaide, hosting a Heads of Industry Breakfast with over 40 local leaders and engaging with the Institute of Healthcare Engineering Australia (IHEA) to discuss global professional connections and collaboration in healthcare engineering.

The visit highlights CIBSE’s ongoing commitment to fostering professional standards, sustainable building practices, and the development of engineering talent worldwide.

https://www.cibse.org

Digital TradeTech Is Cutting Costs and Paperwork for UK Exporters

Two newly released TradeTech reports from PUBLIC, produced in partnership with the UK Government, reveal structured digital trade workflows are already delivering real-world improvements for businesses trading with Australia and New Zealand.

The research forms part of the UK–APAC TradeTech programme, which has been testing digital trade solutions in live SME export transactions. The takeaway is striking: tariffs are no longer the biggest barrier to smooth international trade, outdated processes are.

Across the programme, fragmented paperwork, repeated data entry and manual document handling were identified as major sources of delay and cost. By replacing these processes with structured digital workflows, businesses could significantly streamline operations.

The Results Speak for Themselves

Across real trade corridors, including transactions powered by Boex, the programme recorded measurable gains:

55% reduction in physical document handling

60% faster document preparation

83% faster processing per shipment

£40,535 annual savings for one SME exporter

The case studies behind these results appear in both reports, examining trade flows between the UK and partners in Australia and New Zealand.

From Email Chaos to Digital Trade Records

One standout example involved Boex supporting live trade between UK firm Jointine and partners across the Asia-Pacific region.

Rather than changing regulations or compliance requirements, the improvements came from reorganising how trade data is created, shared and verified.

By replacing email attachments and PDFs with a single shared digital trade record, the platform eliminated repeated data entry, reduced version-control problems and created a clear, auditable record for every party involved in the shipment.

The lesson is simple: efficiency gains come from better structured data, not cutting corners on compliance.

TradeTech Moves from Pilot to Reality

The programme also shows TradeTech has moved beyond experimental trials into genuine commercial use.

Alongside Boex, platforms including Phlo Systems, Trade Harmonizer and Spot Ship were tested across multiple trade corridors.

The consistent outcome:

faster trade execution

fewer administrative headaches for SMEs

more accurate data across supply chains

lower operating costs.

What Happens Next?

As adoption grows, the focus is shifting from legislation to implementation. The reports highlight the need for interoperable digital standards, stronger collaboration between governments and logistics providers, and continued investment in scalable trade infrastructure.

If those pieces fall into place, the UK–APAC corridor could become a blueprint for the future of global trade, one where paperwork no longer slows business down.

https://boex.biz

That's Technology: Tech4Good Awards 2026 Open for Entries. Celebratin...

That's Technology: Tech4Good Awards 2026 Open for Entries. Celebratin...: Entries are now officially open for the AbilityNet Tech4Good Awards 2026, shining a spotlight on the innovators using technology to make the...

UK employers can now get five AI qualifications for their staff through a single apprenticeship at no cost

A growing number of UK employers are discovering they can upskill their entire workforce in AI and automation without spending a penny, thanks to a Level 4 apprenticeship that bundles up to five industry qualifications into a single programme, all fully funded through the Apprenticeship Levy.

TESS Group, an Ofsted Good training provider working with employers including the Financial Times, EDF Energy, Transport for London, DPD, and NHS England, has built its AI & Automation Practitioner programme around a simple idea: AI skills shouldn't be limited to IT departments, and employers shouldn't have to pay extra for professional certifications.

The 15 to 18 month programme is designed for employees at every level, from front-line staff to senior leaders. There's no coding required. Learners work with tools like Microsoft Copilot, ChatGPT, and Power Automate to build practical AI and automation skills they can apply to their day job from month one. 

It's equally suited to a team leader looking to make better use of AI across their department as it is to someone in an operational or support role. For organisations that run on Google Workspace rather than Microsoft, the programme can be tailored to Google's AI tools instead.

What makes it unusual is what's included. Where most training providers deliver only the apprenticeship standard, TESS Group embeds up to five additional qualifications at no extra cost: Microsoft AI Business Professional (AB-730), NCFE Level 3 certificates in Cyber Security and Data, NCFE AI Prompt Engineering, and BCS certification. Employers don't pay for any of it. 

The full programme is funded at £18,000 through the Apprenticeship Levy for levy-paying employers, with 95% government funding available for smaller businesses.

"Most employers have no idea they can get this many qualifications wrapped into one apprenticeship," Rod Doyle, Director and Founder of TESS Group told That's Business.

"They're already paying the levy. This is money they've already spent sitting in a pot that expires after 24 months if they don't use it. 

"We're helping them turn that into real capability across their teams, not just in IT, but in HR, finance, operations, marketing, every department. And it works just as well for leaders as it does for the people they manage."

The business case is straightforward. Learners typically reclaim over 10 hours a week by automating repetitive workflows, and because they're applying what they learn directly to their role throughout the programme, the return on investment starts immediately rather than after graduation.

All sessions are delivered live online via Zoom or Microsoft Teams, with new cohorts starting every month. Employers can enrol a single learner or run a private cohort tailored to their sector and challenges. For organisations wanting dedicated AI leadership development, TESS Group also offers specialist pathways for people leaders, operations managers, and coaching professionals, each with CMI management qualifications built in.

TESS Group currently delivers to over 100 employers across England and has trained over 10,000 learners, with a 59% distinction rate against a national average of around 20%. The provider holds a 97% employer satisfaction rate and a 4.9 out of 5 rating from over 680 verified reviews on Google and Trustpilot.

Employers interested in using their Apprenticeship Levy for AI training can book a free 15-minute discovery call at www.thetessgroup.com or contact info@thetessgroup.com.

LearnPro Group Acquires RiVR to Enhance its Immersive Learning Offer

LearnPro Group, backed by Apiary Capital, today announced the acquisition of key immersive training products and technologies from RiVR (Reality in Virtual Reality Ltd.), marking a major expansion of the Group’s virtual reality learning capabilities across emergency services, healthcare, defence, industrial and wider safety‑critical sectors.

The deal includes the innovative “Classroom in a Box” video-based RiVR Link training solution, as well as RiVR Fire Investigate and RiVR Crime Scene Investigate, which rely on advanced photorealistic capture and simulation technologies.

A team of nine specialists responsible for developing and operating these products, led by Bradley Woodward, has now joined LearnPro Group and will continue to work from their existing site in Southam, Warwickshire, as an integrated part of LearnPro Group’s global business operations.

With this acquisition, LearnPro Group significantly strengthens its ability to deliver immersive, scenario‑based learning experiences, adding the complementary RiVR platform to its market‑leading XVR simulation suite.

The deal was supported by Elucid Partners’ Paul Turner and James Barraclough, who acted as sell-side corporate finance advisers to RiVR.

LearnPro Group CEO Costi Karayannis told That's Business: “RiVR has earned a reputation for producing exciting immersive training tools and content to support a range of use cases across emergency, health, public and other high-risk settings. 

"By bringing these innovations into LearnPro Group, we’re accelerating our mission to provide the most advanced, flexible, and impactful learning ecosystem available today.”

RiVR’s Bradley Friend Woodward told us: “Joining LearnPro Group allows us to take the technologies we’ve built to the next level. This partnership gives our team the resources, reach, and strategic alignment we need to accelerate innovation and deliver even greater value to customers. It’s an exciting next step.”

RiVR’s technologies are used across the UK, North America, Asia and Australasia. They combine high-quality video and VR and AR environments, built from real‑world burns, crime scenes, and high‑risk scenarios, enable learners to safely practice complex decision‑making, evidence gathering, and operational procedures with unprecedented realism. 

In particular, the Classroom in a Box solution, RiVR Link, allows users to build impactful video-based learning in an agile, effective way.

RiVR’s immersive solutions naturally complement LearnPro Group’s XVR VR simulation platform. Together, these solutions provide a more comprehensive range of products and training experiences that connect theory, simulation, assessment, and real‑world scenario practice.

https://learnprogroup.com