Wednesday 24 April 2019

That's Books and Entertainment: The City Grump Rides Out

That's Books and Entertainment: The City Grump Rides Out: In The City Grump Rides Out ,   Stephen Hazell-Smith brings together a wide-ranging collection of articles that he published under the na...

Tuesday 23 April 2019

That's Books and Entertainment: The Magpie Effect

That's Books and Entertainment: The Magpie Effect: The Magpie Effect is  new guide to help you navigate the twisted and convoluted world of social media. In his book, experienced life coa...

Wednesday 17 April 2019

That's Books and Entertainment: The Man Who Never Sleeps

That's Books and Entertainment: The Man Who Never Sleeps: The Man Who Never Sleeps is the autobiography of Tom Bell, who was the man chosen by Rupert Murdoch when he needed someone to help him rev...

Friday 12 April 2019

How to sabotage your own business, an update

It's with some regret that I have to report that the coffee shop-cum-art gallery that I mentioned here https://thats-business.blogspot.com/2018/10/how-to-sabotage-your-own-business.html has finally closed down for good. Which was inevitable, really, given the circumstances.

When a business shows such disrespect to its customers that it treats them as idiots and fools to be fleeced, the inevitable result is that, unless the business can take urgent steps to address the issues and redress the problems it has caused itself, it will lose customers and will either be taken over or have to close down.

My wife and I are keen arts and craft exponents and had wanted to place some of our art pieces in the art gallery section, as they sold art works and craft pieces for local artists on a commission basis.

But as my wife pointed out to me: "If we couldn't trust them not to rip us off on things like coffee and cake, could we really have trusted them with art pieces?"

I agreed with my wife that it would be difficult to trust someone with such a disrespect for their customers.