Wednesday, 17 June 2026

Pressat and PA Media Extend 14-Year Partnership to Strengthen News Distribution

Pressat and PA Media have extended their 14-year partnership, giving businesses enhanced access to trusted UK media distribution channels and greater press release reach.

Businesses looking to maximise the impact of their media coverage have received some positive news, as Manchester-based press release distribution platform Pressat has announced the extension of its long-standing partnership with PA Media Group.

The renewed agreement builds on a successful relationship that has spanned 14 years and will continue to give Pressat customers enhanced access to one of the most trusted and influential news distribution networks in the UK and Ireland.

For organisations seeking to raise their profile, secure media coverage, or share important announcements, the partnership provides expanded distribution opportunities through the PA Media Newswire and Press Release Hub. 

This allows businesses, charities, public sector organisations and brands to place their stories in front of journalists, editors and media outlets across the country.

Founded in Manchester in 2010, Pressat has grown into one of the UK's leading press release distribution services. The platform supports organisations of all sizes, offering a cost-effective way to share news with the media while providing international reach across more than 170 countries and support for over 40 languages.

The continued collaboration with PA Media represents a significant advantage for Pressat customers. PA Media, formerly known as the Press Association, has been delivering trusted news and information since 1868 and remains a vital source of content for national, regional and local media outlets.

When she spoke with That's Business, Alison Lancaster, CEO of Pressat Newswire, highlighted the importance of the relationship, describing the original partnership as a major milestone for the company. She noted that the collaboration has enabled customers both in the UK and internationally to distribute their news effectively to key media outlets through one of the country's most respected news organisations.

PA Media is equally enthusiastic about the future of the partnership. Alan Marshall, Managing Director of PR and Marketing Services at PA Media, told us the organisation is delighted to continue working with Pressat and to provide clients with the combined benefits of newswire distribution and online content hubs for both written and visual content.

The announcement reflects the continuing importance of quality news distribution in an increasingly crowded media landscape. While creating a compelling story remains essential, ensuring that story reaches the right journalists and publications is just as important.

For businesses investing in public relations and brand visibility, the renewed Pressat and PA Media partnership offers another valuable route to reaching audiences, generating coverage and building credibility through trusted media channels.

http://www.pamediagroup.com

https://pressat.co.uk

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KYND Named Among World’s Top AI FinTech Companies for Second Year Running

Cyber risk analytics provider KYND has been named in the AIFinTech100 2026 list, highlighting the growing importance of AI-powered cyber intelligence in insurance.

Artificial intelligence continues to reshape the financial services sector, but industry experts increasingly agree that success depends not just on powerful AI tools, but on the quality of the data that powers them.

That principle has helped cyber risk analytics specialist KYND secure a place in the prestigious AIFinTech100 list for the second consecutive year, reinforcing its growing reputation within the insurance sector.

Published annually by FinTech Global, the AIFinTech100 recognises the world's most innovative companies applying artificial intelligence across financial services. The 2026 edition was the most competitive yet, with more than 2,000 companies assessed by industry experts and analysts before the final 100 were selected.

For insurers, brokers and reinsurers, the recognition highlights the increasing importance of reliable cyber risk intelligence in an era where AI is transforming underwriting, portfolio management and risk assessment.

KYND provides insurers with a continuously updated view of an organisation's cyber risk exposure, helping decision-makers move beyond traditional point-in-time assessments and static risk scores. Its platform combines proprietary technology, cyber security expertise and ongoing exposure monitoring to provide insights into organisations ranging from global enterprises to small and medium-sized businesses.

According to KYND Co-founder Melanie Hayes, the award reflects the growing role of cyber intelligence within modern insurance operations.

She noted that while AI is helping insurers analyse risks more quickly and efficiently, the effectiveness of those systems ultimately depends on the quality and accuracy of the intelligence underpinning them. By delivering a real-world view of cyber exposure, KYND enables insurance professionals to make more informed decisions at both individual risk and portfolio levels.

The wider financial services industry is also evolving rapidly. Richard Sachar, CEO of FinTech Global, said the focus of AI adoption has shifted from experimentation to practical implementation. Financial institutions are increasingly looking for solutions that deliver measurable value across areas such as fraud prevention, customer experience, risk management, automation and insurance operations.

The recognition also comes at a time when AI itself is creating new challenges for insurers. From AI-assisted cyber attacks and faster vulnerability exploitation to emerging questions around AI liability, the risk landscape is becoming increasingly complex.

As insurers look to develop the next generation of cyber insurance products, companies such as KYND are helping the market gain greater visibility into emerging threats and opportunities. That intelligence could prove vital in supporting profitable and sustainable growth in the years ahead.

https://www.kynd.io/uk

Monday, 15 June 2026

Dave Cooper Appointed CIBSE President for 2026–2027 with Focus on Resilience

Dace Cooper delivering his address
The CIBSE has appointed Dave Cooper as President for 2026–2027. His theme, "Future-proofing through resilience", highlights the need for adaptable and sustainable buildings.

The Chartered Institution of Building Services Engineers (CIBSE) has appointed Dave Cooper as its President for 2026–2027, marking the beginning of a new chapter focused on resilience, adaptability and long-term thinking within the built environment sector.

Dave officially succeeded outgoing President Vince Arnold following his inauguration at the CIBSE Annual General Meeting 2026, held at the organisation's London headquarters.

Bringing more than 40 years of experience in the lift and escalator industry, Dave Cooper is widely recognised as one of the sector's most respected figures. His career has combined technical expertise with a passion for education, professional development and safety, helping to shape standards and best practices across the industry.

A longstanding member of CIBSE, Dave has played a key role in the development of several editions of CIBSE Guide D: Transportation Systems in Buildings, one of the industry's most influential technical publications. His contributions to engineering have earned him both a CIBSE Silver Medal and an MBE, reflecting his impact on the profession over many years.

Alongside his new presidential duties, Dave continues to hold a number of influential positions across academia, industry and charitable organisations. He is currently a Visiting Professor at the University of East London and has previously been involved with the MSc in Lift Engineering programme at the University of Northampton. His extensive portfolio of roles also includes leadership positions within professional engineering bodies, educational trusts and industry charities.

In his Presidential Address, Dave introduced his theme for the year: "Future-proofing through resilience." The theme focuses on the need for engineers to design buildings, systems and infrastructure capable of adapting to changing demands, emerging technologies and future challenges.

Speaking at the AGM, Dave stressed that engineering professionals must think beyond immediate problems and consider the long-term needs of society. His message was straightforward but powerful: "Future-proofing isn't optional, it's essential."

The theme comes at a time when businesses and organisations across the construction and property sectors are facing increasing pressure to deliver sustainable, efficient and adaptable buildings. From climate resilience and energy efficiency to digital transformation and evolving workplace requirements, the challenges facing today's engineers are more complex than ever.

Commenting to That's Business on his appointment, Dave said he was honoured to serve as President and looked forward to working with CIBSE members around the world to promote engineering excellence and support the next generation of professionals.

His presidency promises to place resilience at the heart of engineering conversations, helping ensure that the buildings and infrastructure created today remain fit for purpose for decades to come.

You can read Dave's full address here:- https://www.cibse.org/about-cibse/governance/our-people/cibse-president/presidential-addresses/

https://www.cibse.org/

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Wednesday, 10 June 2026

AI Isn't Failing Businesses – Why UK Companies Need to Rethink AI ROI

AI Isn't Failing Businesses – Expectations Are.

Three-quarters of UK businesses now use AI, but only 31% report positive ROI. Discover why the issue may be expectations rather than the technology itself.

Artificial intelligence has rapidly become part of everyday business operations across the UK. From customer service chatbots to content creation tools, organisations of all sizes are embracing AI in the hope of boosting efficiency and profitability.

Yet new research suggests many businesses are struggling to see the returns they expected.

A survey of 500 senior decision-makers conducted by Studio Graphene found that over three-quarters of UK businesses are now using AI tools. 

However, only 31% reported seeing a positive return on investment, while fewer than half could clearly define what success from AI would actually look like.

At first glance, those figures might suggest AI is underperforming. But some industry experts believe the real problem lies elsewhere.

According to Angus Hay, CEO and Founder of Edinburgh-based AI agency Vereus, businesses may simply be measuring the wrong things.

Many organisations adopt AI with the expectation that it will directly increase sales, win new customers or generate additional revenue. While AI can certainly support these goals, Hay argues that its greatest value often comes from something far less glamorous: removing time-consuming administrative tasks from employees' workloads.

In many businesses, highly skilled professionals spend significant portions of their week on reporting, compliance, research, data gathering and other repetitive tasks. While necessary, these activities rarely generate revenue directly.

This is where AI can make a genuine difference.

Rather than replacing people, AI can automate many of these routine processes, freeing employees to focus on work that creates real value. More time can be spent serving customers, developing products, building relationships and driving growth.

Vereus has seen this approach deliver impressive results. One investment firm reportedly reduced a six-day intelligence-gathering process to less than two minutes. A rental business reclaimed nearly two weeks of manual reporting time during each reporting cycle, while a telecommunications company cut expansion costs by over £30,000 per month.

In each case, AI wasn't generating income directly. Instead, it was creating additional capacity for people to perform at their best.

Interestingly, separate research from KPMG suggests that 65% of UK businesses plan to continue investing in AI regardless of whether they can currently demonstrate a clear return on investment.

That may be because many business leaders instinctively recognise AI's potential, even if traditional ROI measurements fail to capture its true value.

Perhaps the most important question businesses should ask isn't "What will AI earn?" but rather "What could our people achieve if AI gave them more time to do what they do best?"

https://www.vereus.co.uk

Why Staff Training Is Essential for Every Business

Or why training should be at the heart of every business. 

Discover why training should be a core part of every business strategy, helping improve customer service, staff retention, productivity and long-term success.

Whether you run a small independent cheesemonger, manage a multi-branch chemist chain, or lead a professional business consultancy, one thing remains true: your people are your greatest asset. Yet far too many organisations still view training as an expense rather than an investment.

That mindset can prove costly.

The difference between a thriving business and one that struggles often comes down to the knowledge, confidence and professionalism of the people representing it every day.

Every Customer Interaction Matters

Customers judge businesses on the experiences they receive. A knowledgeable member of staff who can answer questions, offer advice and provide excellent service can turn a casual visitor into a loyal customer.

Conversely, poor service can drive customers away for good.

Imagine walking into a specialist food shop looking to spend a significant amount of money. If staff appear distracted, disengaged or more interested in personal conversations than serving customers, that potential sale may be lost. Worse still, the customer may never return.

A very dirty public-facing part of a national pharmacy chain
Training helps employees understand the importance of customer service, communication skills and professional behaviour. It ensures they recognise that every interaction has the potential to strengthen or damage the business's reputation.

And a business that doesn't teach and practice could cleaning and hygiene practices will put off potential clients or worse, potentially make people ill. 

Small Businesses Need Training Too

There can be a misconception that training is only for large corporations with substantial budgets.

In reality, small businesses often have even more to gain.

When a company has only a handful of employees, each person's performance has a significant impact on customer satisfaction and profitability. A single poor experience can affect online reviews, word-of-mouth recommendations and repeat business.

Regular training sessions do not have to be expensive. They can involve product knowledge updates, customer service workshops, health and safety refreshers or simply discussions about business values and expectations.

Keeping Skills Up to Date

Markets change constantly. New technologies emerge, regulations evolve and customer expectations shift.

Businesses that fail to train their staff risk falling behind competitors.

A chemist chain must ensure employees understand new healthcare guidance and products. A consultancy firm needs staff who are familiar with the latest industry trends and best practices. Retailers need employees who understand changing consumer behaviour and digital tools.

Training keeps businesses agile and competitive.

Building Employee Confidence and Retention

Employees who receive regular training often feel more valued and supported. They gain confidence in their roles and are better equipped to handle challenges.

This can lead to higher job satisfaction, improved morale and lower staff turnover.

Replacing employees is expensive. Recruiting, onboarding and training new staff can cost far more than investing in the development of existing team members.

A Competitive Advantage

In a world where customers have countless choices, exceptional service can be a powerful differentiator.

Products can often be copied. Prices can be matched. What competitors cannot easily replicate is a team of well-trained, engaged employees who consistently deliver outstanding experiences.

Training should not be viewed as an optional extra or something reserved for large organisations. It is a vital business function that directly influences customer satisfaction, employee performance, profitability and long-term success.

From the smallest independent retailer to the largest national chain, businesses that invest in their people are investing in their future.