Saturday, 8 August 2026

Should Prize Draw Advertising Be More Transparent? Loud! OOH Calls for New Standards

With UK consumers estimated to spend an extraordinary £1.3 billion a year on prize draws and competitions, one advertising agency believes the industry needs to think carefully about how these promotions are presented to the public.

Independent out-of-home advertising agency Loud! OOH is calling on UK media owners to introduce voluntary disclosure standards for prize draw and competition advertising, particularly as the company expects outdoor advertising expenditure from the sector to increase substantially.

Loud! OOH has proposed four measures that it believes should become standard practice.

The agency wants the free entry route to be clearly legible on the advertisement itself, rather than hidden away in terms and conditions. It also wants either the odds of winning or the total number of permitted entries displayed alongside the advertised prize.

Where an expensive physical prize such as a house or car is promoted, any available cash alternative should also be disclosed.

Finally, Loud! OOH wants advertising sites to be screened for their proximity to schools and colleges, effectively applying similar precautions to those governing gambling advertising.

The debate comes as the rapidly expanding prize draw industry begins to formalise.

The Government's Voluntary Code of Good Practice for Prize Draw Operators came into force on 20 May 2026, while around 50 operators subsequently formed the Prize Competition Council in July.

Research commissioned by the Department for Culture, Media and Sport found that approximately 7.4 million UK adults had entered a prize draw or competition during the preceding year, collectively spending an estimated £1.3 billion.

Loud! OOH founder Jamie Roberts believes outdoor advertising could be particularly valuable to operators because one of the industry's biggest challenges is consumer trust.

Unlike an advertisement appearing privately on someone's phone, a billboard exists conspicuously in public. It is sold through an identifiable media owner, can be seen by thousands of people and can be independently checked.

However, Roberts argues that this visibility brings responsibilities.

“If the free entry route is the only reason a prize draw poster is legal, it should be readable from the top deck of a bus, not buried three clicks into a terms page,” he told That's Business.

Perhaps significantly, Roberts acknowledges that the proposed restrictions could potentially limit business available to his own agency.

His argument is that the out-of-home industry has an opportunity to establish sensible standards before regulation is imposed upon it.

For media owners, advertising agencies and competition operators, that could prove an important point.

The prize draw industry represents a potentially valuable new advertising category. But if greater transparency helps strengthen consumer confidence, responsible advertising standards could ultimately be good for the businesses involved as well as their customers.

For an industry built around the tantalising possibility of winning something extraordinary, trust may turn out to be the most valuable prize of all.

Friday, 7 August 2026

Why Good Alcohol-Free Beer Is Now Good Business for the Hospitality Industry

For pubs, hotels, restaurants, café bars and lounges, the alcohol-free drinks market should no longer be regarded as an optional extra.

It is a business opportunity.

Customers increasingly expect to find good-quality alcohol-free alternatives when they go out, and establishments that still offer little more than cola, orange juice or a solitary uninspiring alcohol-free lager risk losing customers – sometimes an entire group of them.

The alcohol-free customer still has money to spend

One of the biggest mistakes a hospitality business can make is assuming that someone who isn't drinking alcohol isn't particularly valuable as a customer.

They may be the designated driver accompanying four other people. They may be having a business lunch. They might be staying in a hotel, eating a three-course dinner or meeting friends for an evening out.

They could also be somebody who drinks alcohol but has simply decided not to drink it on that particular occasion.

Whatever the reason, they're still a paying customer.

If you make them feel that they're an inconvenience, they may persuade their entire party to go elsewhere next time.

That potentially turns one disappointing £5 drinks sale into the loss of a table worth £50, £100 or considerably more.

Don't confuse alcohol-free with cheap

Another mistake is treating alcohol-free beer as a grudging concession rather than a proper part of the drinks range.

The quality of alcohol-free brewing has improved dramatically, with lagers, ales, IPAs and stouts now available that provide genuine flavour and drinking enjoyment.

Customers know this because they're buying these products in supermarkets and drinking them at home.

Consequently, when they visit a pub or restaurant and discover the only alcohol-free beer available is something they don't particularly enjoy, the establishment can appear behind the times.

Hospitality businesses should consider stocking at least two contrasting choices where demand justifies it – perhaps a lager alongside a stout, pale ale or IPA.

Larger venues could offer an even broader selection.

Make your alcohol-free range visible

There's little point stocking good products if customers don't know they're there.

Alcohol-free beers should appear clearly on drinks menus, websites and table ordering systems.

Staff should also know what the establishment stocks.

A customer asking, "What alcohol-free beers do you have?" should receive a confident answer rather than watching a member of staff disappear to investigate the contents of three refrigerators.

Product knowledge matters just as much here as it does when recommending wine, spirits or traditional beers.

Think about the group, not just the individual

This is where the commercial argument becomes particularly important.

Hospitality is often a group activity.

Imagine six friends deciding where to spend Saturday evening. Five drink alcohol, but the sixth is driving and enjoys good alcohol-free beer.

Venue A offers that person cola or a mediocre alcohol-free lager.

Venue B offers a choice of two or three quality alcohol-free beers.

Which venue is the group likely to choose?

Winning the alcohol-free customer could therefore mean winning the other five customers as well.

Don't forget presentation

Alcohol-free doesn't have to mean second-class.

Serve the drink properly chilled where appropriate, use a clean suitable glass and present it with exactly the same care given to its alcoholic equivalent.

Presentation communicates something important: we value your custom.

And that message helps turn occasional visitors into regular customers.

Ask customers what they want

There's also no need for managers to guess which products will sell.

Ask.

Social media polls, conversations at the bar and simple customer feedback can identify which alcohol-free brands and styles local customers would like to see.

Businesses can then test several products, monitor sales and adjust the range accordingly.

That is basic retail intelligence applied to the drinks menu.

Alcohol-free is part of modern hospitality

A good hospitality business tries to remove reasons for customers to go elsewhere.

Providing a worthwhile alcohol-free beer selection is one relatively inexpensive way of doing precisely that.

It can help establishments attract drivers, business customers, health-conscious consumers, people reducing their alcohol intake and ordinary beer drinkers who simply fancy taking a night off.

And perhaps most importantly, it ensures that someone choosing not to drink alcohol can remain part of the occasion rather than feeling they have been given the consolation prize.

For hospitality operators, the message is straightforward.

Good alcohol-free beer isn't merely about offering greater choice. It's about customer service, retention, additional sales and ensuring your business remains relevant to changing consumer expectations.

In other words, stocking decent alcohol-free beer isn't just good hospitality.

It's good business.

Friday, 31 July 2026

HMRC urges customers not to ignore Simple Assessment letters

HMRC will send Simple Assessment letters for the 2025 to 2026 tax year this summer.

The letters are sent to those who have tax to pay on income that has not been taxed through Pay As You Earn (PAYE) or Self Assessment.

HMRC is encouraging recipients to not ignore the letters.

HM Revenue and Customs (HMRC) is encouraging people who receive a Simple Assessment letter this summer to not ignore it, and to check the details and pay any tax owed.

Every year HMRC writes to people who need to pay tax on income which has not been collected through PAYE or Self Assessment.

The letters - known officially as PA302 - set out exactly how much tax is owed and why.

Customers may receive a Simple Assessment tax calculation letter if they have tax to pay that HMRC cannot collect automatically, for example:

there is tax to pay on interest on savings or dividends

a second income has not been taxed

tax is due on pension income

received more tax-free allowance than they were entitled to

the tax cannot be collected through a tax code (for example, larger amounts owed, typically £3,000 or more)

Myrtle Lloyd, HMRC’s Chief Customer Officer told That's Business: “If you receive a Simple Assessment letter and have tax to pay, please don’t ignore it. It is quick and easy to pay any tax owed via the HMRC app.

“If you need extra support, or want to find out more, search ‘Simple Assessment’ on GOV.UK.”

HMRC will issue around 1.8 million Simple Assessment letters. People should check the figures in their letter against their own records and pay any tax owed by 31 January 2027, unless a different date is shown. Payments can be made in full or in instalments before the deadline and do not require a tax return.

Customers can pay using the free and secure HMRC app, online via GOV.UK, by bank transfer or by cheque. Visit GOV.UK for a full list of payment methods.

Detailed guidance on Simple Assessment - including a dedicated guide for pensioners - is available on GOV.UK. HMRC's new Tax Confident website also offers clear, simple resources to help people understand their tax affairs with confidence.

The letters are official and arrive by post or appear in a customer's Personal Tax Account online. Customers can check if a letter from HMRC is genuine on GOV.UK.

More information about Simple Assessment.

Simple Assessment (PA302) letters are automatically generated when HMRC receives data from employers, The Department for Work and Pensions (DWP) and financial institutions confirming that tax is due. This is a routine annual process.

Working-age customers began receiving letters from 30 June 2026. Pensioners will begin receiving letters from 12 August 2026. A second tranche of letters will be sent between October and December 2026, relating to Bank and Building Society Interest (BBSI) data.

That's Business recommends that if you receive a Simple Assessment letter that you ask your accountant/financial advisor to help you deal with it.

Thursday, 30 July 2026

Got Something Festive to Promote? Our Sister Blog That’s Christmas 365 Would Love to Hear From You!

Christmas might arrive once a year, but for businesses, planning for the festive season begins months in advance.

If your company offers products or services with a Christmas connection, our sister blog, That’s Christmas 365, would be delighted to hear from you.

That’s Christmas 365 celebrates everything that makes the festive season special, from thoughtful presents and tempting food and drink to decorations, experiences, events and practical services. The blog publishes Christmas-related content throughout the year, helping readers discover interesting businesses and begin planning well before December arrives.

We would particularly like to hear from businesses offering:

Christmas gifts and stocking fillers

Festive food, drinks and hampers

Toys, books, games and gadgets

Decorations, lights and Christmas trees

Clothing, jewellery and beauty products

Pet gifts and treats

Sustainable and handmade presents

Christmas events, markets and experiences

Hospitality, catering and party services

Charity gifts and community initiatives

Business services that help companies prepare for Christmas

Independent makers, family firms, start-ups, charities and established brands are all welcome to get in touch.

Unlike many publications, That’s Christmas 365 does not usually charge businesses for editorial promotional coverage. If we believe your product, service, event or story will interest our readers, we may be able to feature it in a dedicated article, seasonal guide or festive round-up. 

To help us consider your story, please send clear information about your business, suitable photographs, relevant website links, prices and details of where your products or services are available. Please also mention any important ordering dates, delivery deadlines or geographical restrictions.

Editorial coverage is considered on its merits and cannot be guaranteed. Submitted photographs should be high-resolution and cleared for publication.

For businesses, early festive publicity can be especially valuable. Shoppers increasingly research presents, plan celebrations and compare services well before the traditional Christmas rush. Appearing on a dedicated Christmas blog can help your story reach readers who are already interested in festive ideas.

So, if your business has something special planned for Christmas 2026, or an evergreen festive product available throughout the year, don’t keep it wrapped up!

Visit That’s Christmas 365 and get in touch with your news, product information or festive proposal.

We look forward to discovering what your business will be placing beneath the Christmas tree this year.

https://thatschristmas.blogspot.com

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Wednesday, 29 July 2026

New Report Says Heritage Should Be Treated as Essential Infrastructure to Boost Local Economies

Britain's historic buildings and heritage attractions should be viewed as essential infrastructure rather than simply cultural assets if communities are to unlock long-term economic growth, according to a new report from independent think tank Localis.

The report, What's Past is Prologue – Unlocking the Value of Heritage for Local Economies, argues heritage has a far greater role to play in economic development than is often recognised. 

It calls for a major shift in government policy so that historic environments are treated as drivers of investment, employment, tourism and community wellbeing.

Using the Shakespeare Birthplace Trust and Stratford-upon-Avon as its principal case study, the report highlights the significant contribution the heritage sector already makes to the UK economy. Heritage generates an estimated £15.3 billion in Gross Value Added (GVA) each year, outperforming the domestic sports sector, while also contributing around £29 billion annually in wellbeing benefits for local communities.

However, Localis warns a range of structural challenges is preventing heritage from reaching its full potential. These include a shortage of specialist conservation officers within local authorities, declining traditional building and restoration skills, and a complicated funding system that can make heritage projects difficult to deliver.

The report follows recent findings from the Culture, Heritage and Sport Select Committee, which suggested that refurbishing vacant and under-used historic buildings could provide around 670,000 homes, almost half of the Government's 1.5 million homebuilding target.

To help unlock the sector's full value, Localis recommends introducing heritage-specific guidance within HM Treasury's Green Book so that cultural assets are properly valued in public investment decisions. It also calls for heritage strategies to be embedded within regional growth plans, procurement reforms that strengthen local retrofit businesses, and greater opportunities for communities to take ownership of heritage assets.

Callin McLinden, Head of Research at Localis, said the report was designed to recognise the complexity of heritage policy while producing practical recommendations that support heritage-led economic growth.

Rachael North, Chief Executive of the Shakespeare Birthplace Trust, welcomed the report, saying heritage should be recognised as enabling infrastructure capable of driving economic growth while strengthening wellbeing, civic pride and social prosperity.

Tony Perks, Deputy Chief Executive of Stratford-on-Avon District Council, added that Stratford's internationally recognised heritage demonstrates how well-managed historic assets can attract visitors, create employment, improve wellbeing and foster a strong sense of pride in place.

The report makes the case that investing in heritage is not simply about preserving the past, it's about creating stronger local economies and more prosperous communities for the future.

Please download the entire report here https://www.localis.org.uk/wp-content/uploads/2026/07/Localis-Whats-Past-is-Prologue-A5-Report-July2026-PRF01a.pdf

Wednesday, 22 July 2026

Young Cumbrian Entrepreneurs Showcase Innovative Businesses Through Positive Enterprise Programme

Young entrepreneurs from Furness and West Cumbria have celebrated the success of the Positive Enterprise programme, turning creative business ideas into thriving ventures with mentoring and funding support.

A new generation of young entrepreneurs in Cumbria is proving that great business ideas can come from anywhere, with ventures ranging from AI-powered technology and sustainable furniture restoration to authentic Nigerian cuisine and creative fashion design.

Fifteen aspiring business owners aged between 14 and 25 from Furness and West Cumbria celebrated the success of the Positive Enterprise programme this week after spending the past six months developing their businesses with expert mentoring, practical training and financial support.

Run by Cumbria Community Foundation in partnership with the Centre for Leadership Performance (CforLP), the programme was designed to help young people transform promising ideas into viable businesses. Each participant received a £1,000 start-up grant earlier this year, enabling them to launch or expand ventures as diverse as pet photography, mobile make-up services, fragrances inspired by the scents of Cumbria, gutter cleaning, AI virtual assistants and specialist food businesses.

The programme culminated in celebration events at the Carnegie Theatre in Workington and The Bridge in Barrow, where participants presented their business journeys, sharing both their achievements and the challenges they had overcome.

In West Cumbria, 21-year-old Maria Ferreira from Workington impressed judges with her business, Ferrocious Furniture, which restores and reupholsters unwanted furniture. She received an additional £1,000 investment, which she plans to use to run workshops teaching others how to upcycle household items instead of throwing them away.

Maria said she hopes to inspire more people to see creative careers as a genuine possibility, particularly in areas where opportunities can feel limited. Her mentor, Rachel Stewart, praised her determination and described the mentoring experience as a rewarding team effort.

Runner-up Holly Chamberlain, 20, from Cockermouth, received £500 for her sewing and knitting pattern business, Un Petit RĂŞve, where she designs clothing, creates knitting patterns and hosts workshops encouraging others to develop crafting skills.

Meanwhile, the programme expanded into Furness for the first time this year. Barrow entrepreneur Travis Drake secured the top award of £1,000 for Buzz Trackers, an innovative device designed to help people locate frequently misplaced items such as television remote controls. Travis credited both the funding and the guidance of his mentor, James Batchelor, with helping him refine his business ideas.

The Furness runner-up was 18-year-old Rukky Jokoh, whose business Rukky's Naija Hub brings authentic Nigerian food to local customers. She said the programme had enabled her to transform a personal passion into a sustainable business.

The Positive Enterprise initiative is now in its fourth year in West Cumbria and made its Furness debut in 2026. Funding has come from organisations including Sellafield Ltd, the Printers Inc Social Mobility Fund, Thomas Graham & Sons Ltd, private donors and supporters committed to improving opportunities for young people across the region.

Beyond financial backing, participants benefited from experienced business mentors, leadership training and practical workshops covering essential entrepreneurial skills including negotiation, time management and business planning.

Organisers believe the programme continues to grow in both quality and impact, helping ambitious young people gain the confidence, networks and experience needed to build successful futures.

Applications for the 2027 Positive Enterprise programme will open later this year, with opportunities available for both aspiring entrepreneurs and volunteer business mentors.

For readers interested in taking part or volunteering as a mentor, more information about the Positive Enterprise programme is available from Cumbria Community Foundation. https://www.cumbriafoundation.org/fund/positiveenterprise