Monday, 27 February 2012

Business Stream Engages Employees with Cloud Policy and Process Management

Cloud App facilitates company-wide policy and process communication for Scottish Water subsidiary.

Xactium has announced that Business Stream has implemented Policy and Process Manager, a cloud-based policy management solution, developed and delivered on the leading cloud computing platform.

Following the successful roll out of Xactium’s risk management application in 2010, Business Stream have adopted the policy and process management solution across their entire company.

Business Stream can now manage policies and processes across the business to ensure their 200 employees have comprehensive understanding of the latest policies, regulations and internal processes. The internet-based application supports the full policy and process review cycle, including creation, review, approval, distribution, and tracking of employee acceptance and understanding via online questionnaires.

The flexibility of the platform means that the solution can be readily extended to support other compliance initiatives such as managing compliance reporting requests.

“The application will ensure that our policy and process management processes are firmly embedded within our organization to ensure full compliance and best practice across the company” says Paula Louchart, IT solutions manager at Business Stream.

Andy Evans, MD of Xactium says: “Policy and Process Manager is a key part of our GRC suite, and integrates fully with our Risk Manager application. Cloud-based policy management ensures all stakeholders are only ever a click away from the latest compliance information. It also leverages the latest user interface and social tools to better engage employees. We’re delighted that Business Stream is now gaining the benefits of a 360 degree view of the policies and procedures, enabling them to minimise their risks and efficiently run their business.”

Xactium Policy and Process Manager offers customers a centralised database for policy and process creation and management. Policies and processes can be tracked from creation through to user acceptance, enabling organizations to demonstrate compliance and ensuring a consistent understanding of how internal processes are implemented. Corporate objectives and work instructions can be mapped to policies and processes for corporate alignment. Unique policy and process compliance surveys and custom reporting provide assurance of employee understanding.

Join Xactium’s cloud-based Policy and Process Management webinar on the 6th March for more information, including a live demo. Register your seat now at:

A wholly-owned subsidiary of Scottish Water, Business Stream has been formed as an arms-length company with its own board and independent management team. Its goal is to provide a first class service for business customers and respond to the challenge of other established utility companies entering the new, competitive market which opened on 1 April 2008.

The Business Stream website can be found at

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