CloudPay Navigator gives teams control of global payroll and payments in one place, in real time

CloudPay has launched CloudPay Navigator, a new global operating system designed to change how payroll and payments are run.

CloudPay Navigator removes the need for manual checking and toggling between screens – enabling teams to view everything in once place, reducing risk and errors.

The platform, which is set to reduce operating time by up to 40%, is designed to replace fragmented systems, country-by-country execution and batch processing, allowing teams to get ahead of issues and manage payroll by exception.

CloudPay CEO Roland Folz, told That's Business: “This launch represents a major milestone in CloudPay’s roadmap and our long-standing commitment to delivering the best possible experience for our customers and users.

"With Navigator, we are bringing together automation, AI, and APIs in a way the global payroll industry has not seen before. Creating a single, intelligent control centre that simplifies complexity, increases confidence, and puts payroll teams firmly in control.

This is the result of decades of experience and close collaboration with our customers, and it reflects our belief that global payroll should be proactive, predictable, and powered by real-time intelligence. CloudPay Navigator is the next step in how we continue to raise the standard of service and innovation for global payroll teams worldwide.”

CloudPay Navigator operates payroll as a continuous process rather than a series of disconnected tasks. A single global dashboard replaces spreadsheets, emails, tickets, and third-party tools, giving teams a clear view of payroll status, ownership, and progress across countries and entities.

Building on a foundation of AI, CloudPay Navigator's automation and embedded intelligence validates data, tracks execution, and reports issues – enhanced by AI driven insights that learn from patterns and anticipate potential risks. This allows teams to intervene by exception rather than through manual checking, shifting payroll management from reactive issues resolution to earlier, more controlled action.

Navigator also standardises how payroll and payments operate across regions, applying the same governed operating model to every cycle while maintaining local compliance requirements. This consistency is intended to reduce operational risk and improve accuracy as organisations grow in scale and complexity.

CloudPay Navigator is available to all customers from this week (3/3/26) as part of CloudPay’s Unified Global Platform.

For details go to https://www.cloudpay.com/service/platform

Staff want financial education from employers, but few have access

The vast majority of employees believe that they'd benefit from financial education and guidance from their employers, but only a third have access to it, according to new data released by CloudPay.

The data, sourced by the global employee pay company, revealed 91% of employees believe they or colleagues would benefit from employer-led financial education, support and advice, however, only 34% currently have access to it.

CloudPay’s data also showed that the number of people using Earned Wage Access (EWA) to pay for household bills grew between January and July 2023, highlighting the ongoing challenges that many are facing due to the cost-of-living crisis and other inflationary pressures. Employers are being encouraged to modernise pay and payroll processes in order to better support their staff in light of the challenges many are facing in the current economic climate.

Judith Lamb, who is VP of Global HR at CloudPay, said: "There's no secret many people are facing significant difficulties managing their finances, especially in the challenging conditions we’re currently experiencing. 

"But it’s also clear staff are seeking out additional financial education from their employers to help them navigate this tough period. There’s very little resources for education around money management in the UK school system and the onus is falling on employers to provide information that can help professionals to tackle conditions that they have never faced before.”

She went on to say: “Providing this sort of education isn’t only just the right thing to do, it can also prevent staff attrition levels from increasing as employees move to source better paid jobs.

"Few organisations can afford to continue offering higher salaries at present, but providing education around how employees can better manage their available resources can help salaries go further. The onus is on employers to lead this charge as there’s currently a major gap in the market for this sort of expertise."

She concluded: "Being able to access earned wages as and when they are needed can obviously provide a huge helping hand, however, there’s clearly a demand for greater degrees of financial education on top of this.”

https://www.cloudpay.com

(Image courtesy of Gerd Altmann from Pixabay)