Sunday, 29 January 2012
Integreon Opens Onshore LPO Delivery Centre in Bristol
Integreon, the largest global provider of integrated legal, research and business solutions, today announced the official opening of its legal process outsourcing (LPO) onshore UK delivery centre. The facility in Bristol, which Integreon believes is the first of its kind in the UK, will provide Integreon’s clients with a full suite of LPO services, including document review, contract management, merger and acquisition (M&A) due diligence and compliance support – all with the rigorous processes and proven, high-quality standards for which Integreon is known. With its Bristol delivery centre, Integreon is the only major LPO provider that can offer UK clients both onshore and offshore LPO support.
“As the delivery of legal services evolves, it’s clear that most law firms and corporate counsel require a mix of onshore and offshore support”, said Janet Taylor-Hall, Global Head of Legal Process Outsourcing at Integreon.
"Although cost is clearly a significant driver in determining the choice of location, there are many other forces at play, including ethical and legislative restrictions, complexity of the task at hand, familiarity with a client’s particular legal system, amount and type of communication required, project duration, client comfort with a location, time zone preference and language skills. Some outsourced services are best delivered from an onshore facility.”
The Bristol facility will provide Integreon’s law firm and corporate clients with the support services they need to help reduce costs and more easily scale their operations from a location that meets UK Data Protection Act requirements and provides UK clients with an alternative to offshoring.
The legal support professionals at Integreon’s Bristol delivery centre include lawyers and paralegals with expertise in a wide range of disciplines, including banking, M&A, litigation and commercial property. Employees at the new Bristol centre will also provide services in multiple languages, including Chinese, French, German, Hindi, Japanese, Korean, Spanish and Turkish.
“The passage of the Legal Services Act signalled the start of a new era in the delivery of legal services here in the UK”, added Taylor-Hall. “Our corporate legal department and law firm clients will increasingly be asked to function with efficiency and a focus on bottom-line results. Our new centre in Bristol marks yet another way we are addressing this new paradigm and providing our clients with the resources they need to achieve even greater success.”
Integreon’s LPO Services
Integreon’s LPO teams offer services for global corporations and law firms – ranging from large-scale document review for litigation and government investigations, to contract and lease management, M&A due diligence, and compliance support services. Integreon’s LPO services are based on best-practice processes, including intelligent workflow, quality control, onsite management and supervision, and regular communication with counsel and clients. Integreon’s LPO services can also be provided onsite for clients as the need arises. For more information about the LPO services, please visit: http://www.integreon.com/solutions/legal-solutions.html.
In addition to providing LPO services, Integreon also provides business support services – including human resources and financial services – from its Bristol facility. For more information about Integreon’s business solutions, please visit: http://www.integreon.com/solutions/business-solutions.html.
With the addition of its Bristol facility, Integreon offers its clients unparalleled onshore and offshore flexibility from 15 locations around the globe.
Integreon is the largest and highest-impact provider of integrated legal, research and business support solutions to corporations and law firms. It is a trusted partner to 9 of the top 10 global law firms, the top 10 investment banks, and 17 of the top 50 global brands, enabling these organizations to improve profitability and freeing their leaders to focus on business growth. With 2,000 associates operating from 17 offices across North America, Europe, Asia and Africa, Integreon works collaboratively with its clients to address their specific support needs, including legal process outsourcing and e-discovery/disclosure, market and competitive intelligence, due diligence and other business services. For more information about Integreon’s full range of solutions, please visit www.integreon.com.