Monday, 14 April 2025

Step-by-Step Guide to Launching an Online Gift Card Service for Your Business

1. Define Your Purpose and Scope

For your own business: You want to offer digital gift cards that customers can purchase and send to others.

As a service platform: You're building a marketplace or tool for other businesses to sell gift cards through your site.

2. Choose Your Platform

Depending on your goal:

E-commerce Platforms

If you already have a website with:

Shopify – Built-in gift card functionality (on paid plans)

WooCommerce (WordPress) – Use plugins like "PW WooCommerce Gift Cards"

Squarespace / Wix – Also have built-in options or apps

Standalone Tool or Integration Consider:

GiftUp! – Easily embeds on any site, supports many currencies

VoucherCart – Great for UK-based businesses

Square / PayPal – Offer gift card options if you're already using them for payments

3. Set Up the Gift Card Product

Create a digital product in your shop labelled “Gift Card”

Offer various denominations (£10, £25, £50, etc.)

Allow customers to personalise messages and choose delivery dates (many plugins support this)

4. Choose Delivery Method

Email delivery (most common and automated)

Optional: Printable PDF download

Schedule delivery for special occasions

5. Set Terms and Conditions

Expiry dates (UK law requires a minimum of 5 years unless stated)

Refunds and returns policy

Usage restrictions (e.g., online only, single-use or multiple-use)

6. Brand It Well

Design visually appealing cards (Canva is great for templates)

Reflect your branding and match your site aesthetics

Ensure it works seamlessly on mobile

7. Promote It

Add a section to your homepage

Create a dedicated menu item or landing page

Promote on social media, email newsletters, and in your checkout flow

Run seasonal campaigns (e.g., birthdays, Christmas, Father’s Day)

8. Track and Analyse

Monitor how often they're purchased and redeemed

Use analytics to refine offers and marketing

Consider offering incentives (e.g., “buy £100, get £10 extra”)

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