CIBSE Certification launches refreshed brand identity

CIBSE Certification has officially launched its refreshed brand identity, marking the next phase of its evolution following the recent brand refresh of CIBSE.

The updated identity aligns closely with the core CIBSE brand while introducing a distinct and recognisable visual approach for CIBSE Certification, with green established as the primary colour palette. 

The refreshed brand presents a modern, accessible look and feel, supported by clearer and more focused messaging.

CIBSE Certification is a wholly owned subsidiary of CIBSE. 

It provides accredited certification, registration and verification services across the built environment, supporting professionals, organisations and products in demonstrating competence, compliance and quality. 

Its services span areas including energy assessment, building performance evaluation, management systems certification and personnel registration schemes.

As part of the wider CIBSE family, CIBSE Certification plays a critical role in upholding professional standards and supporting regulatory compliance across the building services sector. While operationally independent to maintain impartiality, it shares CIBSE’s commitment to competence, integrity and advancing building performance.

The refreshed identity strengthens CIBSE Certification’s global presence through a more contemporary visual language and refined positioning. It reflects confidence, clarity and continued commitment to supporting industry as it addresses energy efficiency, climate resilience and the transformation of the built environment.

Kieran O’Brien, Director of CIBSE Certification, told That's Business: “We welcome this brand refresh as an important step in ensuring CIBSE Certification reflects the modern, evolving needs of the built environment industry. 

"As demand grows for transparency, assurance, verified performance data and competence, it’s vital that our identity represents the clarity, credibility and professionalism that underpin our services. This refresh is not just about how we look it’s about reinforcing CIBSE's role within certification and supporting higher standards across the industry.”

The launch reinforces the relationship between CIBSE and CIBSE Certification, ensuring a cohesive yet distinct identity that clearly communicates the role each plays in supporting professionals and raising standards across the industry.

For more information about CIBSE Certification and its services, please visit CIBSE Certification https://www.cibse.org

Over half of UK e-commerce brands say fulfillment costs now biggest growth barrier

UK e-commerce brands are no longer struggling to generate demand. They are struggling to fulfill it. 

New research from ILG analysing the operational challenges facing UK e-commerce brands has found that fulfillment costs and operational pressures are now overtaking marketing as the biggest barriers to growth.

The study, based on a survey of 328 founders, CEOs, COOs and Operations Directors across UK consumer brands, learned 53% cite fulfillment costs as a major barrier to growth, closely followed by 54% who highlight rising business costs. Whilst marketing has long been seen as the primary growth constraint, By contrast, only 10% of brands now identify customer acquisition costs as their primary challenge compared to over half pointing to fulfillment costs.

The findings suggest a significant shift in the economics of e-commerce, with operational execution now playing a larger role in determining whether brands can scale successfully.

Global e-commerce is now valued at over $3.6 trillion, and UK brands continue to expand into new channels and markets at pace. 

But the research indicates the operational demands of modern omnichannel retail including cross-border logistics, data integration and rising delivery expectations, are creating genuine pressures behind the scenes.

The report, The UK Omnichannel Growth Report 2026 highlights more complicated operations are emerging as one of the defining challenges for scaling brands.

Alongside rising costs, the survey identified operational bottlenecks are hindering growth including:

Data integration between platforms and fulfilment partners was the most commonly cited technical challenge

International returns handling remains a major issue for over a third of brands

Inventory visibility and stock accuracy are becoming harder to maintain as companies scale

Returns continue to impact sectors such as fashion, beauty and consumer electronics particularly with the current economic climate

Despite these pressures, most brands remain confident in their current fulfilment setup. More than 80% describe themselves as mostly or extremely confident, although nearly half say their systems work, but with gaps or inconsistencies.

This suggests that while operational models are functioning today, many may struggle to keep pace as businesses grow across multiple markets and channels.

According to the research, mid-sized brands with revenues between £5 million and £20 million show the strongest combination of international growth ambition and operational strain, particularly around cross-border logistics, tariffs, returns and data integration.

The report also found companies are increasingly investing in operational technology to address these challenges. Over 45% of respondents say AI-driven operational improvements such as demand forecasting, routing optimisation and automated customer communication are a key investment priority over the next 12 months.

Commenting on the findings, Tom Ashley, CEO of International Logistics Group (ILG), told That's Business: “For years, brands have focused on demand generation as the key to growth. What this data shows is that demand is no longer the constraint, execution is.”

“Having brilliant marketing isn’t enough anymore, brands that will win over the next five years are the ones that can operationalise growth across multiple markets without losing control of cost, service or visibility.

“E-commerce is still growing strongly, but the operational bar has risen dramatically. The challenge for many brands is no longer generating demand, it’s the nurturing of that growth efficiently across multiple channels, markets and delivery networks.”

“What we’re seeing is a shift in focus. Businesses are investing more in fulfilment infrastructure, delivery flexibility and operational visibility because those capabilities increasingly determine how far they can scale.”

The research suggests that many brands are responding by strengthening operational foundations rather than focusing solely on marketing or expansion initiatives.

As e-commerce matures, fulfillment and delivery are becoming central to customer experience, cost control and international growth.

The report concludes operational excellence including fulfilment performance, delivery flexibility and supply chain resilience, is increasingly emerging as a competitive advantage for brands operating in the modern retail environment.

The report suggests that this shift will reshape how brands invest over the next 3–5 years, with fulfilment, delivery and operational technology becoming central to competitive advantage rather than a back-end function.

https://www.international-logistics-group.com

Are Electric Hand Dryers Really More Hygienic Than Towels?

Walk into many modern hospitals, office blocks, shopping centres or motorway service stations today and you will often find electric hand dryers replacing the once-familiar roller towels or paper towels. 

The shift has largely been driven by two arguments: cost and environmental impact. Electric dryers eliminate the need to constantly replenish paper supplies and reduce waste sent to landfill, while also lowering ongoing servicing costs for facilities managers.

From a purely economic perspective, the logic is clear. A single hand dryer can serve thousands of uses with minimal maintenance, whereas paper towels must be manufactured, transported, stocked, and disposed of. For large institutions handling hundreds or even thousands of visitors daily, those savings quickly add up.

Environmental considerations also play a role. Many organisations now aim to reduce paper consumption and waste streams as part of broader sustainability commitments. On paper (no pun intended), electric dryers appear to be the greener option.

However, hygiene is where the debate becomes more complicated.

An architect cousin of mine always refused to specify electric hand dryers in the commercial buildings he designed. 

His reasoning was simple: he believed they could act as breeding grounds for bacteria and germs, particularly in busy public washrooms where hygiene standards may not always be perfect.

His concern is not entirely unfounded. Several scientific studies have suggested that certain types of high-speed hand dryers can disperse bacteria into the surrounding air. 

When a powerful stream of air blasts water from hands, it may also blow microbes from the skin and surrounding surfaces into the room. 

Some research has even found that dryers can pull in bacteria from the washroom air and deposit them onto freshly washed hands.

Paper towels, by contrast, physically remove moisture and bacteria from the skin when used to dry hands. They also allow people to use the towel to turn off taps or open the bathroom door, reducing the chance of re-contamination.

Of course, not all dryers are created equal. Modern models increasingly incorporate HEPA filters and antimicrobial surfaces designed to reduce bacterial spread. Proper maintenance and regular cleaning also make a significant difference.

Still, the question remains an interesting one for architects, building managers and healthcare professionals: should convenience, cost and sustainability outweigh potential hygiene concerns?

In high-risk environments such as hospitals and clinics, some infection-control specialists still favour paper towels for precisely this reason.

Some hand dryers cause water to drip onto radiators if the hand dryer is place over them leading to rusting. And the insides of an ultra modern hand dryer where people had to vertically insert their hands to dry them looked absolutely filthy and was clearly a breeding ground for many different types of disease. And this was in the washroom of a hospital.

So while electric hand dryers may represent progress in efficiency and sustainability, the humble paper towel might still have a place, especially when cleanliness matters most.

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Power of Women Awards 2026: Celebrating Leadership, Opportunity and Real Change

London’s business community came together in powerful fashion on 5 March 2026 as Dress for Success Greater London hosted its ninth annual Power of Women Awards at Sidara, 150 Holborn. 

The sold-out event marked more than a celebration of inspiring individuals, it was a reminder of what happens when opportunity, mentorship and belief combine to unlock potential.

Held ahead of International Women’s Day, and aligned with the global theme #GiveToGain, the evening brought together leaders from business, law, media, culture and civil society. The atmosphere was one of recognition, but also of determination: a shared commitment to ensuring more women have the confidence, support and practical tools needed to succeed in the workplace.

Hosted by charity ambassador Tskenya-Sarah Frazer, the evening opened with remarks from Juanita Ingram, founder and Trustee Chair of Dress for Success Greater London. Reflecting on the charity’s eleven years of impact, she highlighted the tangible difference the organisation continues to make across the capital.

Since its founding, the charity has empowered more than 11,500 women, with an impressive 80% employment success rate. Through professional clothing, career coaching and long-term workforce development programmes, Dress for Success helps women overcome barriers to employment and build sustainable careers.

The evening also celebrated a remarkable group of award recipients whose leadership and commitment are driving real change.

Honourees included Baroness Floella Benjamin, recognised for cultural influence and advocacy; Sangeeta Pillai for amplifying diverse voices; Sophie Neary for economic leadership; and Ruth Dodsworth OBE for media and social impact. Organisations and partners were also recognised for their contributions, including A&O Shearman, No7 Beauty, and Lewisham Works, while individuals such as Naomi Harrison, Demisola Ogunfuwa, and Tara Thomas were celebrated for their dedication, resilience and achievements.

For attendees, the message of the night was clear: empowering women isn’t just a social mission — it is a business imperative.

As Samantha Latouche of Dress for Success Greater London reflected during the evening, the event was more than an awards ceremony. It was a showcase of resilience, ambition and the power of collective support.

With Power of Women 2027 already on the horizon, the momentum continues to grow. For businesses looking to champion opportunity, inclusion and leadership, the message is simple: when women thrive, organisations and society, thrive with them.

https://www.dressforsuccessgl.org

Over 45 Organisations Confirmed for Allendale Community Open Day – Last Call for Exhibitors

Over 45 local charities, voluntary groups and community organisations have now confirmed their participation in the Allendale Community Centre’s free Community Open Day on Sunday 17th May 2026.

Running from 10am to 4pm at the Allendale Community Centre, visitors are welcome to drop in at any time throughout the day. The event brings together a wide range of support, activities and opportunities available across Wimborne and the surrounding East Dorset area, with something for every individual and every family.

Confirmed exhibitors include:

Dorset Volunteer Centre – Discover local volunteering opportunities and how you can get involved.

Helpful Hounds Assistance Dogs – A mental health charity supporting young people and their families with the help of trained Assistance Dogs.

Planet Wimborne – Bringing the community together to take action on the climate and ecological emergency.

Wimborne Minster Folk Festival Organisation Team. Find out what’s happening at the famous Wimborne Folk Festival in June, how you can volunteer, and how you can become a Friend of the Festival.

The day will feature family-friendly activities for children, alongside information on local clubs, emergency services, health and wellbeing groups, carer support and much more. The popular Allendale Café will be open all day serving refreshments.

This is a relaxed, no-pressure information event, there will be no selling and no fundraising, just the chance to meet local organisations and discover what’s available on your doorstep.

Carole Chedgy from the Allendale Community Centre said: “We’ve been overwhelmed by the fantastic response, with over 45 organisations already confirmed. This really shows how much wonderful support, activity and community spirit exists across Wimborne and the surrounding area. Whether you’re new to the BH21 area, raising a family, or have lived here for years, come along, have a look around and connect with what’s happening locally.”

Last call for exhibitors Local not-for-profit organisations still wishing to take part are encouraged to contact the centre as soon as possible. The final deadline for exhibitor spaces is 30 April 2026.

For the latest list of confirmed exhibitors and full event details, visit: www.theallendale.org/openday

For more information or to enquire about a free stall, call 01202 887247 and ask for Jane or Brian, or email info@theallendale.org.

Free entry — everyone is welcome.

Digital Infrastructure: The New Battleground for Office Buildings

If you still think fast internet is just a “nice to have” for office buildings, think again. 

A new white paper from Modern Networks Ltd makes the case that digital infrastructure is rapidly becoming a decisive factor in commercial property value, leasing success, and investor confidence.

The report, titled From Brown Discounts to Digital Premiums, explores how robust connectivity, smart building capabilities, and independently verified digital performance are reshaping expectations in the office market. In short: buildings that are digitally prepared are increasingly outperforming those that aren’t.

Certified Connectivity = Higher Rents

The evidence is mounting. Research examining Central London leasing data alongside certification records from WiredScore found that digitally certified buildings command noticeably higher rents.

Analysis by Cushman & Wakefield showed WiredScore-certified offices achieved an average rental premium of 4.1%, with the most digitally capable buildings reaching uplifts of up to 5.1%.

It’s not just about rent either. Occupancy improves too. Research summarised by WiredScore using data from Moody’s Analytics suggests that vacancy rates are around 3.8% lower in certified buildings compared with similar properties lacking digital credentials.

Tenants Now Expect Digital Certainty

The shift reflects a simple reality: tenants increasingly view connectivity as a basic utility, not a luxury.

Reliable internet, strong in-building mobile coverage, and smooth digital onboarding are now central to decision-making when businesses evaluate office space. If a building cannot demonstrate dependable connectivity from day one, it risks being discounted by potential tenants.

Introducing BuildingConnect

Alongside the white paper, Modern Networks is launching BuildingConnect, a service aimed at helping landlords and managing agents improve digital readiness across multi-let office buildings and flexible workspaces.

The approach focuses on several key elements:

resilient building-wide connectivity

clear separation between landlord and tenant IT systems

defined responsibilities for infrastructure management

documented evidence trails to support certification and due diligence

According to Managing Director James Tizzard, digital performance has moved from the server room to the boardroom.

When connectivity is reliable, documented and independently validated, it reduces friction in the leasing process and helps investors and occupiers clearly understand risk and resilience.

The New Value Narrative for Property

The wider message of the report is clear: digital infrastructure is becoming as important as location, sustainability credentials, or transport links when assessing office assets.

For landlords and investors, that means connectivity strategy is no longer just an IT issue — it’s a core component of asset performance.

The white paper From Brown Discounts to Digital Premiums is available from Modern Networks on request and through the company’s website https://modern-networks.co.uk