Part of Mortgage Quest Limited, Freelancer Financials has spent more than 20 years helping contractors, company directors and self-employed people secure mortgages, particularly those whose income arrangements may not fit comfortably within the traditional criteria used by high street lenders.
The achievement reflects a reputation built not simply on finding mortgage products, but on understanding the often complicated circumstances of people working outside conventional salaried employment.
John Yerou, Managing Director of Mortgage Quest Ltd, told That's Business: “I'm delighted to hit this significant landmark of positive feedback from clients. We find the right mortgage for each client's specific individual circumstances, and everyone is different.
“The reviews show that our brokers use their expertise to make our clients' property aspirations a reality, and I love seeing how much that is valued.”
Head of Mortgage Sales George Yerou added that buying a home can be particularly stressful when a borrower's income does not fit the standard high street model.
“We’re incredibly proud to have reached one thousand five-star reviews,” he told us. “This milestone cements the fact that we excel in helping contractors and the self-employed buy their dream home, while offering consistently excellent customer service.”
Complex cases need individual attention
Looking through the company's reviews reveals recurring praise for clear communication, patience and brokers willing to understand unusual or complicated financial circumstances.
One client approached Freelancer Financials after three other brokers had declined to help because she was contracting abroad and did not yet have a first year's accounts. Broker Archie Hogg subsequently helped the couple secure a mortgage and, when market conditions changed, found an improved deal reportedly saving them more than £200 a month.
Other reviewers describe brokers persevering with difficult property chains, challenging circumstances and lengthy applications, while keeping clients informed throughout the process.
That specialist knowledge is underpinned by Freelancer Financials' long involvement in contractor mortgages. The business pioneered “contract based underwriting”, where a contractor's day rate can be used to establish affordability rather than relying solely on conventional payslips, accounts or tax documentation.
The company says it has now worked with more than 40,000 contractor clients.
Freelancer Financials is also a multi-award-winning, independent family business directly authorised by the Financial Conduct Authority.
However, perhaps the most telling measure of its success is considerably simpler: 1,000 customers have now taken the time to award it five stars.
For a business operating in an industry where trust, communication and expertise really matter, that's a milestone worth celebrating.
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