Monday, 16 February 2026

Anderman & Company Successfully Completes Annual ISO Audit

Images courtesy Anderman & Co.
Anderman & Company is pleased to announce the successful completion of its annual ISO audit, reinforcing the company’s ongoing commitment to quality, operational excellence, and continuous improvement.

The independent audit, conducted as part of Anderman’s certification requirements, reviewed key processes across the business to ensure full compliance with internationally recognised ISO standards

The positive outcome demonstrates the strength of Anderman’s quality management systems and the consistent focus on quality across its teams. This marks the 6th consecutive year of successful ISO certification for Anderman.

“This achievement reflects the hard work and focus of everyone across the organisation,” Gary Hateley, Commercial Director, told That's Business.

“Completing the audit successfully is not just about meeting standards, it’s about maintaining the highest level of performance for our customers and continuously improving how we operate.”

ISO certification is widely regarded as a benchmark for quality and consistency, providing customers with confidence that products and services are delivered through robust, well-managed processes. 

For Anderman Ceramics, the audit outcome highlights the company’s ability to meet demanding industry requirements while continuing to innovate and support long-term customer partnerships.

The annual audit covered a wide range of areas including manufacturing controls, documentation practices, risk management, customer feedback and ongoing improvement initiatives. Its successful completion underscores Anderman’s proactive approach to ensuring reliable supply and maintaining the highest standards across its operations.

Anderman remains focused on delivering high-performance ceramic solutions to customers worldwide, supported by strong governance, skilled expertise, and a culture the priorities quality.

With the audit now complete, the company looks forward to another year of growth, strengthening customer relationships, and building on its reputation as a trusted supplier in the advanced ceramics sector.

https://anderman.com

That's Green: Energy-hungry AI and air conditioning risk wiping ...

That's Green: Energy-hungry AI and air conditioning risk wiping ...: The rapid expansion of renewable energy is being used to meet rising electricity demands rather than displacing fossil fuels, according to ...

Sunday, 15 February 2026

Young entrepreneur programme launches in Furness

Young entrepreneurs taking their first steps in business have been selected for an exciting new programme to help them bring their plans to life.

Six young people, aged between 15 and 24 from across Furness, have been awarded a place on Positive Enterprise, run by Cumbria Community Foundation and the Centre for Leadership Performance (CforLP).

Their innovative business ideas range from selling African food and pizzas, to photography and make-up services.

Each participant will receive a £1,000 grant, plus workshops, expert advice, and the opportunity to shadow local entrepreneurs.

They will also be paired with an experienced businessperson to act as a mentor and guide them through highs and lows of running their own business.

The programme has run successfully in West Cumbria for the past three years and is expanding into Furness for the first time for 2026. It was launched at The Bridge in Barrow on 12 February, where participants and their families, mentors and organisers had chance to get to know each other and hear about previous success stories.

The programme is delivered by CforLP. Project Lead Rhianna Smith told That's Business: “Positive Enterprise doesn't just focus on the business outcomes, the real impact is long-term – supporting participants to build confidence, resilience and essential skills that shape their futures. 

"We are really excited to run the programme in Furness for the first time, and very impressed with the broad and creative range of their business ideas that reflect their different experiences, interests and ambitions.”

Positive Enterprise in Furness is funded by the Printers Inc Social Mobility Fund and individual donor Jan Ambler. Mrs Ambler explained what led her to support the programme.

“My husband came from a very poor background and appreciated the advice he got when starting out in business. We have always been interested in helping young people, especially those who do not have the same opportunities as others. Everyone deserves an equal chance.”

Annalee Holliday, Head of Grants Practice & Programmes at Cumbria Community Foundation, said: “Positive Enterprise has a fantastic track record of delivering practical support and advice to young people starting out in business. There are so many success stories from the first three years of the programme – not only in terms of the number of businesses still going from strength to strength, but the confidence and life skills it has given those taking part.

“We are delighted to be able to offer the programme in Furness for the first time and are very grateful to the funders and mentors giving up their time to share their skills and experience.”

James Batchelor MBE, founder of Alertacall, has been a mentor on the programme for the past three years. He is encouraging others to sign up as mentors too.

"One of the most powerful ways you can have a positive impact across a community is to lend support to a young person trying to start their own venture,” James said. 

“You'll improve their skills, confidence and capabilities, and if their venture succeeds, they will go on to have a positive impact on countless other people. Your life experiences shared and your encouragement just a few hours a month is all that many brilliant young people in Cumbria need, and the truth is you'll also have fun and meet brilliant people.

“If you're considering youth mentorship, the Positive Enterprise programme is one of the easiest ways to get involved in Cumbria because all the participants benefit from brilliant leadership training and other wraparound support which truly maximises their chance of success. Go for it!"

To get involved with Positive Enterprise in Furness, either as a participant or mentor, please contact Rhianna Smith at CfLP on 07949 642598 or email rhianna.smith@cforlp.org.uk.

For more information visit www.cumbriafoundation.org/positive-enterprise

Saturday, 14 February 2026

How UK Businesses Can Improve Employee Happiness and Productivity

Discover practical strategies UK SMEs and larger companies can use to improve employee wellbeing, boost productivity, and create a happier, more engaged workforce.

For SMEs and larger corporations alike, improving working life isn’t just good ethics — it’s good business. 

Employees who feel valued, supported and trusted are more productive, loyal and engaged.

Here are the essentials:

1. Build a Culture of Respect

Encourage open communication, listen to feedback, and recognise contributions. Trust reduces micromanagement and increases accountability.

2. Offer Flexible Working

Hybrid models, flexible hours or compressed weeks can significantly reduce stress and improve morale — often at little cost.

3. Prioritise Wellbeing

Support mental and physical health through realistic workloads, access to wellbeing resources, and leadership that models healthy boundaries.

4. Invest in Development

Training, mentoring and clear career progression keep staff motivated and reduce turnover.

5. Recognise Achievement

Simple gestures — public thanks, small rewards, milestone celebrations — can have a powerful impact on morale.

6. Strengthen Leadership

Good managers communicate clearly, lead fairly and support their teams. Poor management remains one of the main reasons people leave jobs.

The Bottom Line

When employees thrive, productivity rises, absenteeism falls, and recruitment costs decrease. Whether you’re running a growing SME or a large corporate operation, investing in workplace happiness is a strategic advantage — not a luxury.

Thursday, 12 February 2026

FEV analysis: TCO cut by up to 33% through range extender trucks

FEV has published new analysis results on the economic efficiency of electrified commercial vehicles as part of an internal research program. 

The evaluation of extensive techno-economic data shows: depending on the driving cycle, through trucks with range extender architecture (REEV/Hybrid BEV) the total cost of ownership (TCO) can be reduced by up to 33% compared to conventional diesel trucks – while also significantly reducing CO₂ emissions. Even in the most unfavorable long-haul scenario, the TCO declined by approximately 14%.

Calculations are based on realistic European usage profiles with overnight charging at industrial electricity prices of around 19 cents per kilowatt hour. In regions with lower electricity costs, the advantage is correspondingly higher.

Cost-effectiveness without megawatt charging infrastructure

A key lever of the REEV architecture is the reduced battery size compared to purely battery-electric long-haul trucks. While typical BEV trucks require battery capacities of around 560 kWh, a REEV truck can manage with around 280 kWh. 

Even with slower AC charging at 22 kW, around 240 kWh can be recharged overnight – enough to power the vehicle almost entirely electrically for the next day. Thus, a megawatt charging infrastructure is not necessary for economical operation.

Significant TCO advantage in the cost-critical commercial vehicle market

The economic advantage of the range extender architecture results from several factors. The smaller battery of a REEV truck reduces vehicle costs and weight while increasing payload. Also, the high proportion of electric driving enables low energy costs, especially when charging at depots at night at industrial electricity prices.

Due to their low dependence on public high-performance charging infrastructure, REEV trucks can be seamlessly integrated into existing depot structures.

www.fev.com

MODS Launches Digital Enablement Service to Maximize ROI from Industrial Software Investments

MODS, a global provider of intelligent industrial software solutions, announces the launch of their Digital Enablement services, ensuring customers achieve immediate value, seamless adoption, and overall success from their digital investments.

An agile software provider, MODS moves beyond traditional implementations to deliver a bespoke experience that helps clients maintain business continuity through every stage of digital transition. 

MODS Digital Enablement supports the full journey from purchase to business-as-usual and beyond. 

The service combines training, system configuration, data readiness, an interim Super User, software customization, and continuous support into one flexible offering.

“At MODS, we don’t just provide software — we deliver success. Digital Enablement is a proactive change management and implementation service that ensures our customers realize value from Day 1, with quality-assured workflows, rapid adoption, and a clear path to measurable ROI.” – Jon Bell, CEO told That's Business.

From Purchase to Performance: A Proven Enablement Model

MODS Digital Enablement follows a six-step framework to deliver seamless implementation and long-term value:

Agree & Train – Full product demonstrations, user training, and skills-gap closure.

Optimize – Workflow assessments to identify and resolve process pinch-points before go-live.

Quality Assure – Data collection, digitization, validation, and system tuning to client needs.

Pre-populate – Systems are pre-loaded with project or asset data for immediate use.

Support – Ongoing change management, training, and implementation assistance.

Business as Usual – MODS can temporarily operate digital workflows on behalf of clients to ensure continuity during transition.

This approach significantly reduces implementation time and delivers value from the first day of use.

Designed for Real-World Project Workflows

MODS Digital Enablement includes bespoke software customization. Enhancements may include new features, integrations, templates, and workflow tools tailored to a client’s operational environment. Examples include: integration with enterprise systems (e.g., ERM), bespoke templates and automated reports, and new tools that streamline execution workflows. These customizations ensure faster returns on investment while aligning digital systems with existing processes.

https://mods.solutions

From SMEs to Corporates: How UK Employers Can Increase Productivity Through Employee Happiness

Learn how UK organisations of all sizes can enhance employee wellbeing, reduce staff turnover, and improve business performance.

For SMEs and larger corporations alike, improving working life isn’t just good ethics — it’s good business. Employees who feel valued, supported and trusted are more productive, loyal and engaged.

Here are the essentials:

1. Build a Culture of Respect

Encourage open communication, listen to feedback, and recognise contributions. Trust reduces micromanagement and increases accountability.

2. Offer Flexible Working

Hybrid models, flexible hours or compressed weeks can significantly reduce stress and improve morale — often at little cost.

3. Prioritise Wellbeing

Support mental and physical health through realistic workloads, access to wellbeing resources, and leadership that models healthy boundaries.

4. Invest in Development

Training, mentoring and clear career progression keep staff motivated and reduce turnover.

5. Recognise Achievement

Simple gestures, public thanks, small rewards, milestone celebrations, can have a powerful impact on morale.

6. Strengthen Leadership

Good managers communicate clearly, lead fairly and support their teams. Poor management remains one of the main reasons people leave jobs.

The Bottom Line

When employees thrive, productivity rises, absenteeism falls, and recruitment costs decrease. Whether you’re running a growing SME or a large corporate operation, investing in workplace happiness is a strategic advantage — not a luxury.

Tuesday, 10 February 2026

Monday, 9 February 2026

GAP Group North East launches UK‑wide insulation panel recycling to tackle construction’s hidden waste and pollution problem

A North East–founded recycling business has launched a UK‑wide insulation panel recycling service to tackle one of construction’s most overlooked environmental problems: what happens to insulation at end of life. 

Construction is responsible for around 62% of all waste generated in the UK and roughly a third of everything sent to landfill, despite national targets to drive that figure close to zero.

Insulation is essential for cutting operational carbon in buildings, but once removed from a roof, façade or cold store it is still too often treated as disposable. 

In practice, that means composite and foam‑cored panels going into mixed skips, then into landfill, shredding or low‑grade incineration routes, where they can persist for centuries, releasing microplastics or releasing trapped blowing agents, harmful gasses and other pollutants.​

GAP Group North East’s new service gives contractors and facilities managers a compliant, direct‑to‑processor route for end‑of‑life insulation panels, helping to divert complex materials away from landfill and uncontrolled disposal. 

Panels collected from projects across the UK are processed through GAP Group’s specialist fridge‑recycling lines in Gateshead and Perth, where metal skins and insulation cores are separated and the gasses removed so that recyclable fractions can be recovered and hazardous components handled under strict environmental controls.

The environmental stakes are high. Older insulated panels – especially legacy cold‑room and composite units – can contain foams blown with ozone‑depleting substances or high‑global‑warming‑potential gases, which regulations say must be captured and treated rather than simply released during shredding, burning or uncontrolled disposal. 

At the same time, plastic‑foam cores such as EPS and other petrochemical‑based materials do not biodegrade and can break down into persistent microplastics that spread through soil and water, adding to the wider plastic pollution crisis.

Peter Moody, CEO at GAP Group North East, told That's Business: “Insulation has helped cut energy use in buildings, but if we just dump the panels at end of life, we are swapping one environmental problem for another.” 

Moody added “By putting insulated panels through the same kind of highly regulated lines we use for fridges, we can recover metals, control and capture blowing agents, and stop these materials ending up as uncontrolled pollution or long‑term landfill burden. That means a real reduction in embodied carbon and environmental risk for our customers’ projects.”

By routing waste panels through its established plants, GAP Group North East can:

Separate and recycle metal facings, reducing the need for virgin metal production and cutting associated carbon emissions.

Treat foam cores and blowing agents in line with ozone‑depleting substance and climate regulations, rather than allowing gases to escape during demolition, burning or landfill.

Provide a clear audit trail so contractors can evidence responsible management of one of their more complex waste streams and demonstrate progress against ESG and net‑zero commitments.

The new insulation panel service sits alongside GAP Group’s wider multi‑stream offer – including fridges, small WEEE, vapes, batteries, displays and more – enabling construction and FM customers to consolidate difficult, compliance‑sensitive waste streams with a single national recycler.

 For a sector under pressure to cut waste to landfill from 13% of total arisings towards a 1% target, services that unlock higher‑value recovery from “forgotten” fractions such as insulation panels are becoming a critical part of credible sustainability strategies.

GAP Group North East is a direct‑to‑processor specialist recycler handling a wide range of electrical and specialist waste streams, including fridges, small WEEE, vapes, batteries, lighting, cables and insulation panels. 

Founded in the North East of England but operating UK‑wide, the company runs processing facilities in Gateshead and Perth and provides fast, compliant national collections, detailed reporting and strong ESG support for business customers.

Sunday, 8 February 2026

The Green Gloss: When “Eco-Friendly” Advertising Isn’t What It Seems

Is this where vegan leather comes from?
Walk into any high-street shop or scroll through online listings and you’ll see a familiar promise: eco-friendly, conscious, planet-kind. 

One label in particular has become a marketing darling... “vegan leather.” It sounds ethical, modern, and environmentally responsible. But scratch the surface and a less comfortable truth emerges.

What is “vegan leather,” really?

In most cases, vegan leather isn’t a clever plant-based breakthrough. It’s plastic, usually polyurethane (PU) or polyvinyl chloride (PVC). These are fossil-fuel-derived materials that don’t biodegrade and can shed microplastics throughout their life cycle.

Yes, they avoid animal hides. But avoiding animals doesn’t automatically make a product environmentally friendly.

Why the term feels misleading

The problem isn’t that alternatives to animal leather exist — they should. The issue is how they’re presented.

Calling plastic bags, shoes, or jackets “vegan leather” allows brands to:

Wrap synthetic materials in ethical language

Lean on the growing interest in vegan and cruelty-free lifestyles

Imply environmental virtue without addressing plastic use

At a time when consumers are urged to cut down on single-use plastics, refill containers, and choose natural fibres, this feels like a bait-and-switch.

Eco-friendly… compared to what?

Much of this advertising relies on relative claims:

“More sustainable than leather”

“A conscious alternative”

“Animal-free and ethical”

But relative to what, exactly?

If a “vegan leather” tote is:

Made from virgin plastic

Manufactured overseas

Designed to last only a season or two

…then its overall environmental footprint may be worse than a well-made leather item that lasts decades and can be repaired.

Durability matters. Longevity matters. End-of-life disposal matters. These rarely make it into the marketing copy.

The plastic problem we’re not talking about

Plastics marketed as fashion materials don’t magically escape the environmental issues we associate with packaging:

They don’t biodegrade

They can shed microplastics into water systems

Recycling options are limited or non-existent for mixed materials

Yet the same material, when shaped into a handbag rather than a carrier bag, suddenly becomes “eco”.

That’s not progress — that’s rebranding.

Are there better alternatives?

Yes — but they’re often drowned out by louder, cheaper options.

Some genuinely innovative materials include:

Cork leather

Apple or grape waste composites

Natural rubber

Waxed cotton or heavy canvas

Recycled fibres (when transparently labelled and responsibly sourced)

These aren’t perfect, but they’re usually more honest about trade-offs and don’t rely on greenwashed language.

Why clearer rules are needed

Terms like “eco-friendly”, “sustainable”, and “vegan leather” are still poorly regulated in advertising. That leaves consumers to decode vague claims while trying to do the right thing.

Clearer labelling could include:

The actual material composition

Whether plastics are virgin or recycled

Expected product lifespan

End-of-life guidance (repair, recycle, dispose

Without this, shoppers are left making ethical decisions with incomplete information.

Choosing better, not just “greener”

This isn’t an argument for or against leather, veganism, or fashion choices. It’s a call for honesty.

If a product is plastic, say so.

If it’s animal-free but not biodegradable, say so.

If it’s trendy but short-lived, don’t dress it up as planet-saving.

True sustainability isn’t about catchy labels — it’s about materials, durability, transparency, and accountability. Until advertising reflects that, consumers will keep paying a premium for products that sound green but behave very differently once they leave the shop.

Sometimes the most eco-friendly choice isn’t the one with the loudest claim, it’s the one that simply lasts.

Saturday, 7 February 2026

Historic Routemaster Buses Take to the Streets to Mark 70 Years of Public Service


A special fleet of iconic London Routemaster buses will return to the capital’s streets today, Sunday 8th February, to mark the 70th anniversary of the Routemaster entering public service.

The commemorative road run is being organised by the Routemaster Association with support from Transport for London (TfL) and London Transport Museum and will recreate Route 2, the very route on which RM1, the first production Routemaster entered passenger service in 1956.

The event will begin with RM1 and other buses gathering at the Ace Café at 09:30am. From there, RM1 will lead a convoy to Golders Green Station and then follow the historic Route 2 through London, finishing at Crystal Palace where members of the public are welcome to see the vehicles up close, speak with owners and crews, and photograph these beautifully preserved buses.

The Routemaster bus remains one of the most recognisable symbols of London, celebrated worldwide for its innovative design, durability, and contribution to public transport history. Many of the vehicles taking part are privately owned and maintained by enthusiasts who are passionate about preserving this important part of Britain’s transport heritage.

Today, RM1 is cared for by London Transport Museum at its Depot in Acton as part of its historic collection documenting London and its journey over the past 200 years.

The event is free to attend, with no tickets or booking required, making it an ideal day out for transport enthusiasts, families, photographers, and anyone with an interest in London’s history.

Speaking ahead of the event, David Lee, Chairman of the Routemaster Association, told That's Business: “The Routemaster is more than just a bus, it’s a design icon and a symbol of London itself. Recreating the very first route it operated on, 70 years to the week after RM1 entered service, feels like a fitting and special way to mark this milestone. We’re delighted to welcome the public to join us."

Talking about the significance of RM1 and this milestone anniversary, Matt Brosnan, Head Curator at London Transport Museum said: ‘We’re delighted that RM1 can take part in this special Routemaster Association convoy marking 70 years since it first entered service. 

"As the very first Routemaster, RM1 is an icon of London’s transport history, and we’re pleased to have recently completed its restoration at our Depot in Acton, where it continues to be carefully maintained by our team. 

"It’s great to join up with the Routemaster Association and Transport for London for the opportunity to see RM1 back out on the road for this anniversary celebration. Members of the public will also be able to enjoy RM1 up close at our upcoming Depot open days in April, where it will be on display as part of our historic vehicle collection."

https://routemaster.org.uk

Friday, 6 February 2026

Railways Bill leaves 30% of passenger trains and freight in “limbo” – experts call for clear pledges

The Chartered Institute of Logistics and Transport (UK) (CILT(UK)) has welcomed the Government’s Railways Bill but warns that around 30% of Britain’s rail services, private sector passenger, devolved passenger and freight operations, risk being left without clear protections or long-term certainty unless the legislation is strengthened.

In its submission to the House of Commons Public Bill Committee, CILT(UK) supports the creation of Great British Railways (GBR) and the reunification of track and train. However, it says the Bill lacks clear, durable plans for how non-GBR operators, devolved authorities and freight operators will be supported and protected within the future railway system.

Anna-jane Hunter, Chair of CILT(UK), told That's Business: “Around 30% of all train movements on Britain’s railway will be operated outside of GBR’s own services, largely by regional and devolved authorities and the freight operating companies. 

"The Bill does not clearly set out how these services will be treated by GBR or how their access to capacity will be protected. Without clear words and procedures, there is a real risk that decisions are shaped primarily around GBR’s own priorities, leaving a significant part of the railway in limbo.”

Services operating outside GBR include Merseyrail, Tyne and Wear Metro, London Overground and all  of the rail freight operations critical to the UK economy and supply chains.

CILT(UK) warns the Bill does not clearly explain how regional or freight services will be supported by GBR, how their access to capacity will be protected, or how long-term investment and development will be secured. 

It is calling for a transparent plan, established under the Railways Bill, setting out how private sector passenger, regional, devolved and freight operators will be engaged, supported and protected.

The Institute welcomes the progress with Scotland and Wales, including proposals on joint working and GBR subsidiaries, but says devolved governments need greater clarity on local control, dispute resolution with GBR, and how their transport strategies will influence rail decision-making.

Anna-jane added: “This Bill presents a once-in-a-generation opportunity to create a railway that supports economic growth, supply-chain resilience and decarbonisation. Getting freight right is central to that, but ambition alone will not unlock private investment.  A freight growth target that GBR is required to have regard to rather than comply with is more of an aspiration than a binding obligation that other services need to support.

“Freight operators need clear, credible and durable plans. Without stronger protections in primary legislation, freight capacity risks being squeezed out by GBR’s own passenger decisions, undermining the growth the Bill seeks to encourage.”

CILT(UK) supports the Bill’s introduction of a statutory freight growth target set by the Secretary of State for Transport and GBR’s duty to support freight, but warns that investment in terminals, rolling stock and services will only come with confidence that freight capacity will be protected.

The Institute says the Bill should be strengthened to embed freight in long-term planning, protect capacity through measures such as strategic freight corridors, ensure fair charging and regulation, safeguard privately funded freight facilities, and support international rail freight, including Channel Tunnel services.  Similar provisions should apply to devolved passenger services which provide key passenger flows in their areas.

CILT(UK) stresses that rail legislation must endure beyond a single Parliament and too much reliance on targets and guidance set by the Secretary of State for Transport creates a level of risk as they are limited to the term of the current Government, or possibly that of the relevant Secretary of State.  The Institute will continue working with Parliament and industry in an impartial way to help deliver a railway that supports economic growth, regional connectivity and a thriving freight sector across the UK.

www.ciltuk.org.uk 

Thursday, 5 February 2026

Between autonomy and alliance: Akkodis and POLITICO convene decision-makers for the future of AI made in Europe

Europe’s debate on AI is shifting from ambition to execution. At the first European Innovation & Tech Summit, hosted by Akkodis in partnership with POLITICO, policymakers, industry leaders and researchers examined one of Europe’s most urgent challenges: how to turn world‑class AI research and regulation into scalable, trusted real‑world deployment.

Akkodis, a Europe based global digital engineering consulting leader – part of The Adecco Group - together with POLITICO, brought senior decisionmakers to Brussels at the invitation-only summit to address a central question shaping Europe’s competitiveness: How can AI bridge human ingenuity and machine precision?

Discussions highlighted that Europe’s future competitiveness will depend on deploying AI at scale across four strategic sectors: healthcare & life sciences, the public sector, autonomous driving & robotics, and defense. 

These areas combine high societal value, strict regulatory demands and strong deployment potential, making them essential to Europe’s AI leadership and sovereignty. As a result, participants focused on concrete implementation strategies, noting that progress in these sectors will determine Europe’s ability to turn AI into a driver of competitiveness, resilience and public trust.

Responsible AI as Europe’s Competitive Advantage

Across sessions, speakers reaffirmed that responsible AI is no longer an abstract principle but a baseline requirement. Speakers emphasized that trust in AI systems cannot be achieved through principles alone, but will require:

Clear accountability frameworks

Transparent and explainable decision‑making

Robust governance structures

Human-in-the-loop approaches

Deployable operational models for compliance

Sovereign and secure data infrastructures

Many argued that Europe’s regulatory leadership can become a competitive advantage – if paired with practical deployment templates that organizations can adopt quickly.

Autonomy vs Alliance: Europe’s strategic crossroads

POLITICO’s Spotlight session, “Between Autonomy and Alliance: Can Europe still shape the rules?” illustrated the geopolitical dimension of AI. In February, the world’s focus converges on two key high-level policy gatherings: The Munich Security Conference will set the tone on defense and the India AI Impact Summit is expected to advance a Global South-led vision for digital development. On the future of AI, Europe finds itself caught in the crossfire of this geopolitical apex. The debate exposed growing tensions in Europe’s AI strategy: while calls for technological sovereignty are increasing, European companies and public institutions remain heavily dependent on non-European foundation models and infrastructures. Speakers highlighted the potential of balanced global partnerships to truly unlock innovation at scale.

"The European Innovation & Tech Summit made one thing very clear: Europe does not lack AI ambition. With strong alliances we will accelerate and innovate for measurable impact,” said Jo Debecker, President & CEO of Akkodis, told That's Business.

“If Europe wants to lead in trustworthy and human-centric AI, regulation must be matched with scalable solutions, sovereign data infrastructures and AI gigafactories, as well as governance models that organizations can actually use. Akkodis sees its role as bridging research, policy and real-world application."

Jamil Anderlini, POLITICO Regional Director, Europe outlines the discussions of the summit: “What makes AI such a consequential issue for Europe is not just the technology itself, but the economic and policy choices around it. Decisions made in Brussels increasingly influence how AI is governed globally, which is why these discussions are so important for both Europe and the wider international system.”

“AI is but one of the key factors that will reshape the world order sooner and more thoroughly than we are prepared for. Brace yourselves for an interesting second quarter of the 21st century”, said Jacques Pitteloud, Head of the Mission of Switzerland to NATO & Ambassador of Switzerland to the Kingdom of Belgium.

“Ports are the perfect proving ground for autonomous technologies – our role is to enable innovators to test, learn and scale solutions that will transform the entire logistics ecosystem”, said Jonathan Van Cauwenberge, Port of the Future Advisor, Port of Antwerp-Bruges.

“New technology is offering us today, more than ever, remarkable tools to provide a better patient care. The 2026 European Innovation & Tech Summit in Brussels was a fantastic opportunity to discuss with experts and decision makers how we could collectively drive forward the healthcare model for the best interest of patients and for the best support of healthcare professionals”, said Ziad Matta, General Manager Servier BELUX, Board Member, Chamber of Commerce France-Belgium.

A forum for Europe’s technology & innovation decision-makers in the intelligent age

The European Innovation & Tech Summit represents a strategic step toward deeper European cooperation and broader global engagement on AI. Akkodis plans to continue the format as a platform for cross-border dialogue, with a clear focus on implementation, measurable impact and responsible innovation.

http://www.adeccogroup.com

HEIDELBERG achieves significant improvement in profitability after nine months of FY 2025/26 – strategic realignment proceeding as planned

After nine months of financial year 2025/26 (April 1 to December 31, 2025), developments at Heidelberger Druckmaschinen AG (HEIDELBERG) are in line with expectations. 

The company has achieved a considerable improvement in its profitability and is also resolutely pressing ahead with its strategic transformation, moving into new areas of business that are enjoying strong growth. 

Notwithstanding the challenging environment, sales after three quarters climbed to € 1,602 million – some 6.1 percent higher than the previous year’s figure of € 1,509 million – despite negative exchange rate effects amounting to around € 44 million compared with the equivalent period of the previous year.

 Business in Europe and with packaging and label printing presses saw particularly positive development during this period.

 At € 617 million, the sales figure for the third quarter was around 4 percent higher than in the equivalent quarter of the previous year and continued the quarter-on-quarter sales growth so far in the current financial year.

heidelberg.com

One in Five Renters ‘Ghosted’ After Viewing, as Build-to-Rent Pipeline Hits 300,000 Homes


UK-wide mystery shopping study exposes gap between ‘hotel-style’ marketing and reality in rental operations

Nearly one in five prospective residents (18%) who view UK rental properties are never contacted again – a conversion leak worth many millions of pounds in lost revenue for a sector whose total pipeline has just surpassed 300,000 homes.

The findings come from a UK-wide mystery shopping study by specialist consultancy MORICON, which conducted over 300 audits across Build-to-Rent, Later Living and Single-Family housing sites throughout 2025, assessing the full lettings journey from initial enquiry to post-viewing follow-up. 

Download the Full Report - The 18% Revenue Leak Most Asset Managers Never Notice: Lessons Learned from 300+ Mystery Shopping is available at: web.moricon.net/asset-managers-report?

“We talk about hotel-style living in every marketing brochure, but if I’m honest, our operating model hasn’t caught up with that promise,” one BTR operations director told MORICON. “We’re so focused on the physical product that we’ve underinvested in the lettings journey around it.”

The Lettings Journey Gap

The audits identified consistent failures at every stage of the customer journey:

18% of prospective residents received no follow-up after viewings.

56% of tours failed to explain what made the brand different from competitors.

54% of prospects had to find reception themselves on arrival.

Only 22% discussed security, despite 50% of renters citing safety as a top three priority.

Only 48% were offered a drink during their visit.

At a premium development, a mystery shopper was shown an apartment without toilet seats in either bathroom, even though the unit had been vacant for 2 weeks. 

Another female shopper reported: “Even when I prompted about being a lone woman and asked about safety, there was no information or engagement about security” underscoring the gap between stated renter priorities and frontline employee behaviour.

Seb & Susan Moritz, MORICON co-founders
The Good News

The study also learned operators are investing heavily in the physical product – and it shows.

93% of building exteriors were damage-free.

91% of lobbies were clean and welcoming.

88% of staff were described as warm and friendly.

At best-in-class sites, agents sent personalised video walkthroughs, remembered pet preferences, and created genuine emotional connections that supported higher conversion and loyalty.

“Operators are investing heavily in beautiful buildings, and it shows,” said Susan Moritz, MORICON co-founder. “But when over half of prospects leave a tour without understanding what makes a brand different, that’s not just a training gap – it’s a conversion gap.”

“The gap between average and exceptional is often about attention to detail rather than significant investment,” added Sebastian Moritz, MORICON co-founder, who led the opening of One Hyde Park. “Using someone’s name, offering a drink, ensuring show apartments are spotless – these touches cost almost nothing but create the emotional connection that drives loyalty and long-term value. This is bringing hospitality home.”

Bridging the Gap

MORICON was founded to help operators close this lettings journey gap through its 3600 Diagnose, Design, Develop approach:

Diagnose: Independent mystery shopping audits that benchmark performance across enquiry handling, tour experience, and follow-up.

Design: Hospitality-led bespoke services and operating standards that align “hotel-style” promises with real-world processes and training.

Develop: A scalable digital learning platform to address performance shortfalls, embed new standards, improve conversion, and protect brand equity.

MORICON recently completed an operational standards project for a leading global hospitality group’s branded residences division, translating luxury hotel know-how into a residential operating framework.

https://www.moricon.net

The Hidden Dangers of Stuffing Press Releases with Too Many SEO Keywords

Bad news. He'll not use your SEO bloated press release
Search engine optimisation matters. Visibility matters. But when it comes to press releases, trying to force SEO too hard can quietly undermine everything you’re trying to achieve.

Keyword-bloated press releases don’t just look clumsy – they can actively damage credibility, reach, and results.

Press Releases Are for People First

A press release has one primary job:

to communicate news clearly to journalists, editors, and real readers.

When a release is crammed with repeated keywords, awkward phrasing, and unnatural sentences, it becomes obvious that it wasn’t written for humans.

Editors notice immediately – and once credibility is lost, the release is far more likely to be ignored entirely.

Keyword Stuffing Signals Low Quality

Search engines have moved on. They now prioritise clarity, relevance, and genuine usefulness.

Over-optimised press releases often trigger red flags:

Repetitive phrases that add no value

Sentences written around keywords rather than having meaning

Paragraphs that feel padded rather than informative

Instead of helping SEO, excessive keyword use can 

 reduce visibility by making content appear spammy or low quality.

Journalists Will Simply Skip It

Most journalists skim first. It's all they have time for, especially on deadline day. If the opening paragraph reads like a shopping list of keywords rather than a clear news hook, the release won’t survive the first few seconds.

Whilst working as the new editor for a print magazine I received a press release via email that was stuffed full of SEO keywords that actually had url links embedded within them. Utterly pointless as the magazine copy was saved as a text file and then loaded into InDesign for page creation. And would not have survived the process of converting to use on a website, either due to formatting issues.

Eventually after wasting a considerable amount of time on the press release I realised that it was pretty much junk, so I deleted it.

Especially when working to a deadline an editor or journalist has no time to deal with press releases bloated with keyword logorrhoea. 

A press release should answer:

What’s happened?

Why does it matter?

Who is it for?

If those answers are buried under keyword clutter, the story is lost.

It Dilutes Your Actual Message

Ironically, the more keywords you force in, the less memorable your message becomes.

Strong press releases focus on:

One clear angle

One main announcement

One compelling reason to care

When every sentence is bent to serve SEO, the story itself gets watered down.

It Can Harm Brand Perception

A badly optimised press release doesn’t just affect that one announcement – it reflects on your business as a whole.

Over-stuffed content can make a brand appear:

Inexperienced

Desperate for attention

Unprofessional

That’s not the impression most businesses want to leave with the media.

The Smarter Approach to SEO in Press Releases

SEO doesn’t need to be abandoned – it just needs restraint.

A better balance includes:

One primary keyword used naturally

A small number of related terms where they genuinely fit

Clear, readable sentences written for humans first

Headlines that inform, not over-optimise

If the press release reads well aloud, you’re usually on the right track.

Final Thoughts

Press releases are not blog posts. They’re not landing pages. And they’re definitely not keyword dumping grounds.

When clarity, relevance, and genuine news come first, SEO tends to follow naturally. When SEO is forced, both humans and search engines tend to push back.

Sometimes, saying less – but saying it well – is the most effective optimisation of all.

Fire Safety Solutions at Forefront of Building Protection

As fire safety continues to be a paramount concern in construction and building management, FireResist is proud to announce a series of cutting-edge solutions aimed at ensuring buildings meet the highest safety standards. 

From fire-rated doors to advanced fire-retardant spray insulation, FireResist is dedicated to providing both innovative products and educational resources to support fire safety compliance across the UK.

The owner of FireResist told That's Business: “The company’s mission has always been to offer clients not just superior products, but also the critical knowledge they need to ensure their buildings are safe. The latest updates to FireResist’s product offerings and educational content further solidify the company’s role as a leader in fire safety solutions.”

Comprehensive Educational Resources for Building Professionals

FireResist recognizes that knowledge is the first line of defense when it comes to preventing fire-related incidents. The company has launched comprehensive articles featuring insights on the latest fire safety regulations, innovations, and best practices. 

This resource serves as a crucial guide for architects, engineers, and facility managers who need to stay up-to-date on fire prevention methods.

The Role of Steel Framing in Fire Protection

With the growing use of steel framing systems, FireResist offers in-depth resources on how steel walls contribute to fire safety. Steel-framed buildings are becoming more prevalent, and understanding the fire-resistive properties of these materials is essential for any construction project. 

FireResist explains the advantages and standards of steel in fire-rated building systems.

Fire Retardant Spray Insulation for Enhanced Safety

To meet the rising demand for effective fire-resistant materials, FireResist also emphasizes the importance of fire retardant spray insulation in commercial and residential buildings. This innovative spray insulation can help slow the spread of fire, providing additional time for evacuation and reducing property damage. Its specification and safety features are explained in detail, helping users make informed decisions on insulation choices.

Leading Fire Safety Products for Buildings

Fire safety requirements are particularly critical in urban areas like London, where building density and fire risks are higher. FireResist offers specialised products such as fire doors designed to meet rigorous safety standards while blending seamlessly into the building’s aesthetic. 

The company’s expertise in fire-rated doors ensures that businesses and residential buildings remain compliant with the latest fire safety regulations.

Likewise, fire windows are becoming increasingly important as part of comprehensive fire safety strategies. FireResist provides a variety of window options that not only enhance building protection but also comply with local safety codes, ensuring a secure environment for all occupants.

Building a Safer Future Together

At FireResist, ensuring the safety of people and property remains at the heart of everything Fire Resist does. As part of the ongoing commitment to advancing fire safety standards, Fire Resist continues to lead the way with top-tier products, resources, and expertise. To explore the full range of solutions and stay informed on the latest industry trends, visit the official website.

For more information please visit www.fireresist.co.uk

Wednesday, 4 February 2026

That's Green: H2? Oh! Daimler Buses teams up with FEV to launch ...

That's Green: H2? Oh! Daimler Buses teams up with FEV to launch ...: FEV has teamed up with Daimler Buses to create the first coach with a hydrogen fuel cell drive system .  The starting point for the “ H₂ C...

Tuesday, 3 February 2026

Zinc and Octopus Energy Officially Open New White Label Contact Centre Floor

Zinc Group is proud to announce the official opening of a newly refurbished, Octopus Energy-branded customer service floor, marking a significant new phase in partnership with Octopus Energy.

The new floor is part of a White Label Outsource solution, through which Zinc delivers customer care and account resolution services under the Octopus Energy and Zinc brands. 

As part of this initiative, an entire contact centre floor has been fully refurbished and transformed to reflect Octopus Energy’s distinctive branding, colour scheme, and customer-first ethos.

Besides the new Octopus Energy-branded floor, Zinc has further capacity to onboard additional client brands, operating four customer contact centre floors within its expanding Glasgow operation.

The floor was formally opened on 21 January during a visit from the Octopus Energy leadership team, with a ribbon-cutting ceremony to mark the momentous occasion. 

Attendees included Simon Bell, Head of Credit Operations, Imran Patel, Head of Collections, Neil Silgoe, Team Lead, and Ailsa Jones, Team Lead, alongside Dougie McManus, Chief Executive Officer at Zinc, Jim Aitken, Operations Director at Zinc, and Adam Pitcher, Head of Operations.

The launch represents a major milestone in the Zinc–Octopus Energy relationship and reflects the shared commitment of both organisations to delivering high-quality, empathetic customer care and effective account resolution. The White Label element model enables Zinc to seamlessly embed Octopus Energy’s culture and values into day-to-day operations, ensuring a consistent and customer-centric experience.

Speaking at the opening, Dougie McManus, CEO of Zinc Group, said: “This new floor is far more than a physical refurbishment — it’s a statement of trust, partnership, and ambition. Working with Octopus Energy in several capacities 

"White Label capacity demonstrates the strength of our relationship and our ability to operate as a true extension of our clients’ brands. It also underlines Zinc’s growth plans for 2026 and beyond, as we continue to invest in our people, our environments, and the quality of service we deliver.”

The investment in the new floor forms part of Zinc Group’s wider growth strategy, supporting increased capacity, deeper client partnerships, and continued innovation across its outsourced customer operations. It also reinforces Zinc’s core values of integrity, collaboration, and customer-first service delivery within highly regulated environments.

This partnership with Octopus Energy stands as a testament to both companies Zinc’s reputation for high-quality customer care, operational excellence, and Zinc’s ability to scale alongside some of the UK’s most progressive and customer-focused organisations.

https://www.thezincgroup.com

West Sussex County Council accelerates towards carbon neutrality with innovative energy initiatives

West Sussex County Council is making important strides toward its ambitious goal of achieving carbon neutrality by 2030, thanks to their comprehensive climate strategy, innovative funding models, and strong partnerships with industry leaders.

Since setting its carbon neutral target in 2019, West Sussex County Council has implemented a robust Climate Change Strategy, supported by a five-year Council Plan (2021–2026), a Climate Action Adaptation Plan (CAAP), and a dedicated Energy Strategy. 

These frameworks guide the Council’s efforts across buildings, transport, procurement, and community engagement, with 20 priority actions identified to deliver the greatest impact in carbon emissions reduction between 2024 and 2027.

Innovative solutions to overcome financial challenges

“Funding is always a challenge, but we’ve secured grants like the Public Sector Decarbonisation Scheme (PSDS) and even developed our own internal funding models to support our local schools with decarbonisation,” Steven Fall, Energy Manager at West Sussex County Council told That's Business.

“This has enabled us to continue energy efficiency upgrades, without upfront costs.” The Council has also tackled grid connection delays and has been faced with the complexities of modernising historic building whilst also ensuring essential services remain uninterrupted.

When finding ways to decarbonise their buildings, innovation has taken centre stage for West Sussex Council. Key initiatives include the deployment of solar PV, two large solar farms and over 80 rooftop systems in schools, extensive LED lighting upgrades, air source heat pumps, and advanced battery storage solutions.

The Council’s solar farms, developed on surplus land including a former landfill site, generate around 13 GWh of renewable energy annually, providing significant carbon savings and a valuable revenue stream to support further council operations.

The innovative solar PV scheme for schools allows participating institutions to access discounted renewable energy, resulting in substantial cost savings. “For some schools, this has meant saving tens of thousands of pounds compared to grid electricity,” Fall noted.

Collaboration has been central to the Council’s progress, with energy partners supporting the Council’s procurement, project delivery, and grid connections.

The Council’s Energy Services team relies on TEAM’s Sigma Energy Management Software as the “beating heart” of its operations. The platform is fundamental to carbon reporting, energy consumption tracking, and financial appraisals, enabling the Council to make informed decisions and respond rapidly to new regulations and funding opportunities.

“Sigma is an essential tool for our carbon reporting, energy consumption tracking, and financial appraisals. It supports us with vital grant applications and has become indispensable to our team,” said Steven Fall.

With plans to expand the solar and battery program to include more schools, develop a new 16MW battery storage site, electrify its fleet, and install more EV charge points, West Sussex County Council remains committed to its 2030 carbon neutral goal.

“Despite challenges, we continue to innovate and collaborate to make it happen,” said Fall. “With local government reform underway, strong relationships with local partners are vital to ensure a smooth transition and continued progress.”

www.teamenergy.com

Rhotic Media appoints editor for Capital Pioneer

Rhotic Media has announced the appointment of Beth Ure (PICTURED) as the new editor of Capital Pioneer, the company’s title covering digital capital markets transformation.

Beth joined Rhotic Media in May 2023 from the Press Association. Since joining the business, she has worked across a wide range of financial sectors including asset management, banking, commodities and payments. She holds an MA in Journalism and has experience as both a reporter and a radio broadcaster.

In her new role, Beth will lead the editorial direction of Capital Pioneer, working closely with Evy Williams, who becomes capital markets correspondent while continuing her work within Rhotic’s customer media division.

The expansion of the Capital Pioneer editorial team reflects the rapid growth of the brand and the increasing demand from financial services organisations for trusted insight, guidance and analysis on the digital transformation of capital markets.

Joe McGrath, chief executive of Rhotic Media, told That's Business: “Beth’s appointment is testament to her professional approach and her sharp commercial mind. During her years with Rhotic, she has demonstrated a willingness to support growth businesses and a natural attraction to innovation. I’m very proud to have her leading such a fast-growing title.”

Beth Ure, editor of Capital Pioneer, said: “As more and more companies search for new ways to innovate and stand out from their peers, I’m excited to take on a new challenge covering the market. This magazine is exactly what the industry needs right now.”

Elizabeth Pfeuti, chief operating officer of Rhotic Media and publisher of Capital Pioneer, added: “Since joining Rhotic, Beth’s acumen as a journalist has been clear, but she has also developed a deep knowledge of how companies within financial services operate across a broad range of business operations. 

"This makes her appointment as editor all the more exciting, as she will be digging below the surface and into how our industry is fundamentally changing at pace.”

Capital Pioneer has quickly established itself as a leading voice in this space, supported by a quarterly print magazine, the annual Capital Pioneer Summit, and The Pioneers, its awards programme celebrating innovation across banking, investment, insurance and payments.

The next awards gala will take place at Shakespeare’s Globe “Underglobe” on 24 April 2026, where global financial innovators will be recognised for their achievements.

Beth took on the new role on February 2nd.