That's Christmas: How Your SME Can Get Involved in Local Community C...

That's Christmas: How Your SME Can Get Involved in Local Community C...: The festive season is a wonderful time for small and medium-sized enterprises (SMEs) to engage with their local community.  Not only does it...

That's Christmas: 2.5 million unwanted Secret Santa gifts go straigh...

That's Christmas: 2.5 million unwanted Secret Santa gifts go straigh...: Most employees are fed up with the annual Secret Santa memo and prefer to spend on priority festive outgoings like food and gifts for family...

The Etiquette of Using Free WiFi in Pubs and Restaurants for Business Purposes

In an era where remote work is more common than ever, the availability of free WiFi in pubs and restaurants is a significant convenience. 

Whether you’re sending emails, hosting virtual meetings, or getting deep into a complex project, or dealing with your online shop, these establishments can serve as an informal office. 

However, it’s important to balance your business needs with respect for the venue and its staff. Here are some key guidelines to ensure you use free WiFi responsibly and courteously.

1. Order Generously and Consistently

If you plan to use a pub or restaurant as your workspace, don’t treat it as a free co-working space. Purchase food and drinks regularly to compensate for the space you’re occupying. Consider ordering more than just a single coffee if you’re staying for hours – after all, the venue relies on paying customers to thrive.

2. Choose the Right Time

Avoid setting up your laptop during peak hours when space is at a premium. Lunchtime rushes or busy Friday evenings are not ideal for spreading out your work materials. Aim for quieter times when your presence won’t impede the business’s primary function: serving diners and socialising patrons.

3. Be Mindful of Space

Limit the amount of space you take up. Opt for smaller tables rather than sprawling across a booth meant for larger groups. Keep your belongings tidy and avoid cluttering the area.

4. Don’t Overstay Your Welcome

While it’s tempting to linger for hours, be conscious of how long you’ve been there. Staff might need the table for other customers, especially during busier times. If you’ve been working for several hours, it might be time to move on or at least place another order.

5. Avoid Distracting Others

If you’re taking calls or attending virtual meetings, use headphones and keep your voice low. Public venues are not the place for loud conversations or disruptive behaviour. Similarly, ensure your phone and laptop notifications are muted to maintain a peaceful atmosphere. Also before plugging in your equipment to their power supply ask for permission, because "abstracting" electricity can be a criminal offence. 

6. Ask for Permission if Necessary

Some establishments explicitly allow customers to work, while others may discourage it. If you’re unsure, it’s polite to ask the staff if they’re okay with you using the space for business purposes. This can prevent awkward situations later.

7. Tip Generously

If you’re benefiting from the establishment’s amenities for an extended period, leave a generous tip as a token of appreciation for the staff’s hospitality. This is particularly important if you’ve only ordered modestly while using the space for hours.

8. Respect the WiFi Policy

Some establishments place limits on WiFi usage, such as time restrictions or data caps. Follow these guidelines and avoid hogging bandwidth with activities like streaming or large downloads.

9. Support Local Businesses

If you regularly use pubs and restaurants for work, make a point of supporting them beyond WiFi usage. Attend events they host, bring friends for meals, or recommend the venue to others.

Final Thoughts

Free WiFi in pubs and restaurants is a privilege, not a right. By being a considerate guest, you can maintain a positive relationship with these establishments and continue to enjoy their spaces for work. After all, good etiquette ensures that everyone – including the staff and other patrons – benefits from a pleasant and productive environment.

Would you add any other tips to this list? Let us know your thoughts in the comments below!